My laptop has been infected for a few days now and it doesn't seem to be getting any better despite following all of the steps from the 8-step Viruses/Spyware/Malware Preliminary Removal Instructions. I can't start in Safe Mode because the CTRL-ALT-DEL doesn't work when I start in Safe Mode even though I followed the steps to disable it in the Group Policies. I guess whatever has infected my system is keeping me from being able to download the definitions for the various removal tools and it reads as not being able to find the web page for things like Defender updates and the SpyBot site altogether. Any help would be greatly appreciated. Thank you.