Virus problems.

[Barrow88]

I had the ishost.exe and ismon.exe and i did what the other threads said to do but still have popups and after a while i have to turn off and restart my compter because i cant do any thing everything goes away.
Here is my hjt log

 

[howard_hopkinso]

Hello and welcome to Techspot.

I have changed your thread title to something a little more appropriate.

Go and read the Trojan Pakes and other nasties preliminary removal instructions. Follow all the instructions exactly.

Post fresh HJT and AVG Antispyware logs as attachments into this thread, only after doing the above.


Regards Howard :wave: :wave:


This thread is for the use of Barrow88 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[Barrow88]

I did all of that and so far so good
here are the logs

 

[howard_hopkinso]

Download the Pocket Killbox programme from HERE. Extract it but don`t run it yet.

I recommend you consider getting rid of Netzero as it puts adds on your :\WINDOWS\system32\gvjxbve.dll,ztlbdtd
system.

You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html

Go to add remove programmes in your control panel and uninstall anything to do with(if there).

Viewpoint
Viewpoint Toolbar

Close control panel.

Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

R3 - URLSearchHook: (no name) - {EB5D71B6-9808-C9A9-2E95-C69EF13450EC} - (no file)

O2 - BHO: (no name) - {175E420C-5AC7-5977-566C-06CE48D58312} - C:\WINDOWS\system32\aufzkgg.dll (file missing)

O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.7.0\ViewBarBHO.dll

O2 - BHO: (no name) - {EB5D71B6-9808-C9A9-2E95-C69EF13450EC} - (no file)

O2 - BHO: (no name) - {F18F04B0-9CF1-4b93-B004-77A288BEE28B} - (no file)

O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\Toolbar.dll

O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.7.0\IEViewBar.dll

O4 - HKLM\..\Run: [gvjxbve.dll] C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\gvjxbve.dll,ztlbdtd

O8 - Extra context menu item: Display All Images with Full Quality - "res://C:\Program Files\NetZero\qsacc\appres.dll/228"

O8 - Extra context menu item: Display Image with Full Quality - "res://C:\Program Files\NetZero\qsacc\appres.dll/227"

O20 - Winlogon Notify: winmqx32 - winmqx32.dll (file missing)

Click on the fix checked button.

Close HJT.

Locate and delete the following bold files and/or directories(if there).

C:\Program Files\Common Files\Viewpoint<Delete the entire folder.

Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted. If your computer doesn`t automatically restart, restart it manually.

This is the filepath you need to enter into killbox.

C:\WINDOWS\system32\gvjxbve.dll

Once your system has rebooted, turn system restore back on and rehide your protected OS files.

Post a fresh HJT log and let me know how your system is running.

Regards Howard

This thread is for the use of Barrow88 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[Barrow88]

Here is the hjt log. the only thing that is wrong is when i open a new internet explorer window the other one closes.

 

[howard_hopkinso]

Your HJT log is now clean.

I don`t know what`s causing your IE problem.

Try uninstalling and reinstalling IE and see if that helps.

Regards Howard

This thread is for the use of Barrow88 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[Barrow88]

When i tried to remove IE it wont delete and when i do it by just deleting the folder it just comes back. hopefully you can help me?

 

[howard_hopkinso]

Ok, go HERE and download and install IE6, see if that helps.

Regards Howard

This thread is for the use of Barrow88 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[Barrow88]

I downloaded ie6 and it said that i was runing a newer version. So I just downloaded IE7 and its working fine.

 

[howard_hopkinso]

That`s excellent news.

Thanks for letting me know.

If you have any further virus/spyware problems, please post in this thread.

Regards Howard

This thread is for the use of Barrow88 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.