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Vista restarts when i open any of my drives.

By 1bellb
Sep 7, 2007
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  1. Well today i turned on my laptop (I'm on Vista) and i went to open my C Drive but i got an error message and it said that vista had to restart, that took 5 seconds but i cannot get into my C Drive without the error message appearing so I went to open my D Drive and i get the same thing with that aswell as my External F Drive, i then ran a Virus scan and that crashed half way through looking through the F Drive, i turned it back on and plugged my Portable Flash device in and i still go the error message, so i cannot access ANY drive on my laptop. But i can open My Documents, My Pictures and My Music with no problems but i just cannot open the drives directly.
    I have just started another virus scan but i still don't know if it will solve the issue, please give me any tips or advice you can, please
    Thanks
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Your system may be infected with malware.

    Download this TOOL. Extract it and run the Noob_kill.

    Hopefully, it`ll run on Vista.

    Please let me know the results.

    Regards Howard :)
  3. 1bellb

    1bellb TS Rookie Topic Starter Posts: 107

    That might work but i downloaded it and my desktop kept restarting over and over and i couldnt stop it and i couldnt delete it but i managed to open my Command Line and delete it from there, so thanks it might of worked but my computer wont allow new files on the desktop either
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Ok, try this, if you can. Some of the tools programmes, may not work in Vista.

    Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.

    Post fresh HJT, AVG Antispyware and Combofix logs as attachments into this thread, only after doing the above.

    Also, let me know the results of the AVG Antirootkit scan.

    Regards Howard :)
  5. 1bellb

    1bellb TS Rookie Topic Starter Posts: 107

    No i still have nothing, it found a few problems but i fixed them and i still cannot access my drives
  6. 1bellb

    1bellb TS Rookie Topic Starter Posts: 107

    I have just noticed something else aswell, when i go into one of my drives my hard drive makes a noise, it woulds like a clickey ish type noise, it does about 6-7 click but extremely fast, like when you get a stick and scrape it along a metal fence, like that but faster, then after that it then restarts the vista desktop, hope this helps a little more
  7. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,712

    Noises like that from a laptop hard drive can mean the drive is dying. I should backup your data if you can and consider the merits of getting it repaired under warranty. If you have any doubts about the drive, don't trust it's reliability.
  8. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Clicking noises from the hard drive are a sign of hard drive failure.

    As AlbertLionheart quite rightly says, you should backup your important data immediately.

    The chances are, you`ll need to replace the drive.

    Regards Howard :)
  9. 1bellb

    1bellb TS Rookie Topic Starter Posts: 107

    Yes, at first i did consider that fact but i dont understand why and other external drive i plug in doesnt work either, I can use the Command Line Interface and i have coppied all my files to the external but i cannot get to them buy using the GUI, even when i plug a flash stick in my laptop, it doesnt open with vista saying error and then restarting the desktop
    So it might be that hard drive but can one hard drive make all the others not work?
  10. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,712

    If a hard drive is failing it will probably stop the OS loading properly. A bad OS has all sorts of domino effects so could well be the reason for your not being able to access external drives. Have you connected the drives to another PC to check them?
  11. 1bellb

    1bellb TS Rookie Topic Starter Posts: 107

    Thank you everyone but I have noe resolved the issue by reseting windows and that seems to have worked so far, the only problem now is reinstalling all the programs again LOL
    Thanks
     
  12. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,712

    I would still recommend you run a backup before it all goes again.
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