My desktop became infected, had fake anti-virus pop-ups, and other pop-ups that were disguised as Windows messages. Could not open any programs including task manager unless I started them right when Windows booted. Also I lost internet connectivity, but my laptop can still connect wirelessly (desktop has wired connection). I ran through the 8 steps and cleaned some things out, the pop-ups have stopped, but still have no internet connection. The connection shows packets sent and received, but explorer can't bring up a site and none of the programs can access the internet to update. Can anyone help? I am running through the Anti-Malware and Anti-Spyware a second time and will attach both logs along with HJT.