WD external drive receiving power but not working

By armmzd
Dec 30, 2013
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  1. Hi,
    I gave my external hard drive to a friend but his laptop didn't recognize it. after getting it back, I connected it to my laptop but it didn't show up in disk management at all. the drive is receiving power since the light is on. I felt the drive upon connecting to laptop and noticed it tries multiple times to rotate the magnetic disk but in the end it come to a stop and nothing after that. I think my friend's laptop somehow damaged my drive since I'm sure it's a hardware problem.
    So, I was wondering maybe any of you guys have an idea how to fix it if possible otherwise, I'd like to know if I can recover the data without spending for the experts?
  2. TheHawk

    TheHawk TS Enthusiast Posts: 33   +9

    Hey armmzd. Sure sounds like a drive gone bad, and assuming you know it was good when you gave it to him,maybe it was dropped,etc. All I can suggest is going to the drive manufacturer's site and see if they have a drive diagnostic tool you can try.

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