WD My Passport Not Recognized

By missp00pie
Oct 29, 2013
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  1. Hello,

    I have a 1TB WD My Passport that's suddenly not recognized.

    When I plug it in, I hear the "ding" sound that it's recognized. It appears under Device Manager > Disk Drives.

    It does not appear on Disk Management and My Computer.

    I've tried different ports, cables and laptops.

    Any possible step I might've missed? It's full of data and I really don't want to lose them.

  2. Ronan Odriscoll

    Ronan Odriscoll TS Member

    If you can detect the WD drive in Disk management just right-click and choose assign path or drive letter and there it goes on to display in My Computer I dont know if something similar can be done under the Device Manager at all.......
    Otherwise there could be a way via the WD Website to update the passport or drivers or something


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