TechSpot

Westel 6100 not letting me connect to internet

By needmorehair
Nov 29, 2008
  1. Greatings.. I am having trouble accessing the internet, and i believe that it is the modem, or the router having communacation problems with the modem for these following reasons and here is what i have tried to get my internet up and running again...I have looked through the router and all the settings are correct just as i had set them up, so i determined that was not the problem i have refreshed the DHCP and renewed it, but still no luck, so after reading up on network troubleshooting for about an hour and a half I hadn't found any useful information except isolating the branches from the phone line and pluging the phone line directly into the router..but still no luck,(i have it set up through a filter now) after several hours of pacing and hair pulling i came to a desperate solution letting the modem and router sit and take a break..so in a couple hours later i turned both of them on and i got a symptom finally the Power led would flash red and rarley green, but after hoping and resetting the router and modem i had gotten another symptom the Dsl led was flashing green in a steady pattern and after about a minute it turned green and then the internet light turned green and flashes in 10 second intervals... and that is where i am now.. without internet so any help would be greatly welcomed and appreciated thank you
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Can you connect to the Internet using the Westel modem only without the router connected? If you can't, it is the modem or the DSL line causing the trouble. You may have a bad DSL adapter somewhere too
     
  3. needmorehair

    needmorehair TS Rookie Topic Starter

    no i cannot connect to the internet via modem either
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Call your Internet Service Provider and ask them to come out, or help you troubleshoot this problem over the phone
     
  5. needmorehair

    needmorehair TS Rookie Topic Starter

    well is there any more steps that i can do without contacting customer support or spending more then 50$?
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Do all your phone jacks have the DSL transformers installed? You could go out and pay $50 or $60 for a new DSL modem on your own
     
Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...