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What do you think about this?

By ingeborgdot
Sep 19, 2006
Topic Status:
Not open for further replies.
  1. Results for volume C: (NTFS)

    Volume Label:

    Volume Size: 62.36 GB

    Some files on the volume are open. This may effect the accuracy of the file system check and result in false errors.

    The file system contains errors that need to be repaired.
    I did a disc check but this still comes up on my seagate tool check.
  2. Samstoned

    Samstoned TechSpot Paladin Posts: 2,582

    try a defrag and chkdsk
  3. ingeborgdot

    ingeborgdot TechSpot Paladin Topic Starter Posts: 753

    Been there, done that. Would doing it again help?
  4. jobeard

    jobeard TS Ambassador Posts: 13,368   +302

    boot SAFE MODE first!
  5. ingeborgdot

    ingeborgdot TechSpot Paladin Topic Starter Posts: 753

    Doing it in safe mode would make a difference??
    Disc chk and defrag in safe mode?
  6. jobeard

    jobeard TS Ambassador Posts: 13,368   +302

    absolutely. SAFE MODE runs
    with limited number of programs and DLLs, so as to reduce issues (hence safe mode).
    This will allow defrag to move some programs that otherwise would be
    considered unmovable.
  7. ingeborgdot

    ingeborgdot TechSpot Paladin Topic Starter Posts: 753

    I defragmented in safe mode but still same result. Also did a disc check in safe mode. I went to safe mode and set it up and then when it restarted I got into safe mode again and it did a check but there is still no change. Same exact readings.
  8. ingeborgdot

    ingeborgdot TechSpot Paladin Topic Starter Posts: 753

    I went into dos mode with seagate tools and this is what I found. What do I do now?


    SeaTools Desktop v3.02.04
    Copyright (c) 2005 Kroll Ontrack Inc.

    9/23/2006 @ 9:14 AM

    The following information has been generated by SeaTools Desktop. Use
    this information to help you recognize and resolve potential data access
    problems.


    System Information:
    BIOS Date 04/18/06
    Conventional Memory size 637 K
    Extended Memory size 58532 K
    IO Channel type PCI



    Drive Information:
    SIZE MODEL
    --------- ---------------------
    250 GB BIOS Drive 0x80


    Serial Number = N/A
    Int13 Num = 80, PHYS CHS = 0x0x0.
    ParmTable CHS, Rsvd = 30401x255x63

    PARTITION CYLINDER SIZE
    ---------- ------------ ----
    # Type Start End MB
    PRIMARY
    1 NTFS 0 7580 62359
    PRIMARY
    2 NTFS 7581 26702 157293
    PRIMARY
    3 NTFS 26703 30399 30410


    Diagnostic Results:

    90-Second Test Result: Passed
    Recommendation:
    The "Quick Test" is adequate for most situations.
    Consider running the "Full Test" which
    verifies each sector on the drive if you need to run a more
    comprehensive diagnostic.

    SMART Status Check Result: Not Tested


    S.M.A.R.T., (S)elf (M)onitoring (A)nalysis and (R)eporting (T)echnology, a built-in hard disk drive failure prediction method reports an 'Alert' if a problem has occurred. It reports 'Passed' if no problems are found and 'Unsupported' if a hard disk drive does not support S.M.A.R.T.
    Full Diagnostic Scan Result: Passed



    File Structure Test Result:

    Partition 1 (NTFS (62.3 GB) ) Result: Failed with critical Errors

    The following errors were found while scanning the volume:
    - One or more errors were found in metadata file records
    - Other errors were found

    NOTE: Any report of possible errors in the file system tests are for
    informational purposes only. We suggest you should consider testing with
    the official file system diagnostic utilities for your operating system.
    Seagate is not able to assist with troubleshooting or reviewing
    file system test results.

    Partition 2 (NTFS (157.2 GB) Data plus) Result: Failed with critical Errors

    The following errors were found while scanning the volume:
    - One or more errors were found in the index
    - One or more errors were found in metadata file records
    - Other errors were found

    NOTE: Any report of possible errors in the file system tests are for
    informational purposes only. We suggest you should consider testing with
    the official file system diagnostic utilities for your operating system.
    Seagate is not able to assist with troubleshooting or reviewing
    file system test results.

    Partition 3 (NTFS (30.4 GB) Backup ) Result: Failed with critical Errors

    The following errors were found while scanning the volume:
    - One or more errors were found in metadata file records
    - Other errors were found

    NOTE: Any report of possible errors in the file system tests are for
    informational purposes only. We suggest you should consider testing with
    the official file system diagnostic utilities for your operating system.
    Seagate is not able to assist with troubleshooting or reviewing
    file system test results.



    ******************************************


    Recommendation:
    All selected physical diagnostics passed.

    If you are not experiencing data loss and SeaTools reports File
    System Structure errors, they may be caused by a lock-up or
    failure to shutdown Windows correctly. Many times, these errors
    may be repaired through normal system maintenance which
    includes using the Windows provided "Defrag" and
    "Scandisk / Chkdsk / Error Checking" utilities.

    If you are experiencing a hardware error, you should isolate
    the cause and replace the failing component. If you are unsure how
    to proceed with repairs, contact a computer professional. After
    completing any maintenance tasks, run SeaTools again to
    verify that all errors have been repaired. If errors continue to
    occur, the system may not be stable. Again, contact a computer
    professional.




    ========================================================

    SeaTools Desktop v3.02.04
    Copyright (c) 2005 Kroll Ontrack Inc.

    9/23/2006 @ 9:14 AM

    The following information has been generated by SeaTools Desktop. Use
    this information to help you recognize and resolve potential data access
    problems.


    System Information:
    BIOS Date 04/18/06
    Conventional Memory size 637 K
    Extended Memory size 58532 K
    IO Channel type PCI



    Drive Information:
    SIZE MODEL
    --------- ---------------------
    250 GB BIOS Drive 0x80


    Serial Number = N/A
    Int13 Num = 80, PHYS CHS = 0x0x0.
    ParmTable CHS, Rsvd = 30401x255x63

    PARTITION CYLINDER SIZE
    ---------- ------------ ----
    # Type Start End MB
    PRIMARY
    1 NTFS 0 7580 62359
    PRIMARY
    2 NTFS 7581 26702 157293
    PRIMARY
    3 NTFS 26703 30399 30410


    Diagnostic Results:

    90-Second Test Result: Passed
    Recommendation:
    The "Quick Test" is adequate for most situations.
    Consider running the "Full Test" which
    verifies each sector on the drive if you need to run a more
    comprehensive diagnostic.

    SMART Status Check Result: Not Tested


    S.M.A.R.T., (S)elf (M)onitoring (A)nalysis and (R)eporting (T)echnology, a built-in hard disk drive failure prediction method reports an 'Alert' if a problem has occurred. It reports 'Passed' if no problems are found and 'Unsupported' if a hard disk drive does not support S.M.A.R.T.
    Full Diagnostic Scan Result: Passed



    File Structure Test Result:

    Partition 1 (NTFS (62.3 GB) ) Result: Failed with critical Errors

    The following errors were found while scanning the volume:
    - One or more errors were found in metadata file records
    - Other errors were found

    NOTE: Any report of possible errors in the file system tests are for
    informational purposes only. We suggest you should consider testing with
    the official file system diagnostic utilities for your operating system.
    Seagate is not able to assist with troubleshooting or reviewing
    file system test results.

    Partition 2 (NTFS (157.2 GB) Data plus) Result: Failed with critical Errors

    The following errors were found while scanning the volume:
    - One or more errors were found in the index
    - One or more errors were found in metadata file records
    - Other errors were found

    NOTE: Any report of possible errors in the file system tests are for
    informational purposes only. We suggest you should consider testing with
    the official file system diagnostic utilities for your operating system.
    Seagate is not able to assist with troubleshooting or reviewing
    file system test results.

    Partition 3 (NTFS (30.4 GB) Backup ) Result: Failed with critical Errors

    The following errors were found while scanning the volume:
    - One or more errors were found in metadata file records
    - Other errors were found

    NOTE: Any report of possible errors in the file system tests are for
    informational purposes only. We suggest you should consider testing with
    the official file system diagnostic utilities for your operating system.
    Seagate is not able to assist with troubleshooting or reviewing
    file system test results.



    ******************************************


    Recommendation:
    All selected physical diagnostics passed.

    If you are not experiencing data loss and SeaTools reports File
    System Structure errors, they may be caused by a lock-up or
    failure to shutdown Windows correctly. Many times, these errors
    may be repaired through normal system maintenance which
    includes using the Windows provided "Defrag" and
    "Scandisk / Chkdsk / Error Checking" utilities.

    If you are experiencing a hardware error, you should isolate
    the cause and replace the failing component. If you are unsure how
    to proceed with repairs, contact a computer professional. After
    completing any maintenance tasks, run SeaTools again to
    verify that all errors have been repaired. If errors continue to
    occur, the system may not be stable. Again, contact a computer
    professional.




    ========================================================
  9. Samstoned

    Samstoned TechSpot Paladin Posts: 2,582

    you can try hdd regen ,it may solve the errors may not sounds like the heads going bad
    --->hddRegenerator
  10. Rick

    Rick TechSpot Staff Posts: 6,304   +52 Staff Member

    Full diagnostic passed - You're golden.

    As for your file system problems, I'm almost inclined to say 'who cares', as long as it isn't causing problems. But I like a good mystery.

    What exactly does chkdsk do when you run it. I (personally) don't care what Seagate says about your Microsoft file system. I want to know what Microsoft says about your file system.

    If chkdsk says your file system is healthy, but Seagate says it isn't, I'd ignore the SG utility.
  11. ingeborgdot

    ingeborgdot TechSpot Paladin Topic Starter Posts: 753

    When I run chkdsk I usually am not there when it finishes because of how long it takes. Is there a place that I can check results or do I need to be there?
     
  12. Rick

    Rick TechSpot Staff Posts: 6,304   +52 Staff Member

    It should not take a long time. Don't use chkdsk with the /r switch, if that is what you're doing. If it takes a long time (Hours) without any switches, this is usually a sign of bad sectors. You might have an intermittent issue and running a full drive diagnostic several times again may expose it.

    You can also have chkdsk output the results in a test file. Type something like chkdsk C: >"D:\results.txt" to write the results to a text file named results.txt on D drive.
  13. Samstoned

    Samstoned TechSpot Paladin Posts: 2,582

    just rememberd I had a large encrypted file on a drive that did same thing when running defrag ??
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