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When online my computer restarts

By jamesdm
Apr 10, 2007
  1. Hi,

    When I'm online my computer restarts. It doesn't always happen but most of the time it will. I think the problem is the driver for an ISDN modem I recently installed since it coincide with the problem. But I don't now how to correct the problem. I have an Intel 865 family chipset. Would installing INF Update Utility from Intel for this chipset correct the problem. I have the most recent driver for the ISDN modem posted by the manufacturer.

    This is what I get from Event Viewer once my computer has restarted and the error is posted:

    Type: Error
    Source: System Error
    Category: (102)
    Event ID: 1003
    Date: 10/4/2007
    Time: 7:39:08 πμ
    User: Admin
    Computer: HOMEPC
    Description:
    Error Code 100000d1, παράμετρος1 0000000c, παράμετρος 2 00000002, paramater 3 00000001, παράμετρος 4 f47ce955.

    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 64 100000d
    0020: 31 20 20 50 61 72 61 6d 1 Param
    0028: 65 74 65 72 73 20 30 30 eters 00
    0030: 30 30 30 30 30 63 2c 20 00000c,
    0038: 30 30 30 30 30 30 30 32 00000002
    0040: 2c 20 30 30 30 30 30 30 , 000000
    0048: 30 31 2c 20 66 34 37 63 01, f47c
    0050: 65 39 35 35 e955

    Thank you,
    James
     
  2. raybay

    raybay TS Evangelist Posts: 10,716   +6

    Hardware failure in early state of decline. You are probably on target, and the modem is cheaply replaced.
     
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