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Why doesn't android file transfer work on mac computer?

By Jordanna
Sep 4, 2016
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  1. I have a mac computer and an android phone and I have been trying to use android file transfer but it isnt working, and I was wondering if any one else has had this issue before what have you done to make it work? it says " cannot connect try restarting or reconnecting your phone".
     
  2. jobeard

    jobeard TS Ambassador Posts: 9,311   +617

    I would guess that the Mac firewall is not allowing FTP ports 20 &21
     
  3. whtitoeo

    whtitoeo TS Rookie

  4. jobeard

    jobeard TS Ambassador Posts: 9,311   +617

    HUH? Macs don't use an uninstaller! Not certain the Android does either . . .
     
  5. jobeard

    jobeard TS Ambassador Posts: 9,311   +617

    Yes, the quickest path to a solution would be using a PC
     

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