Solved Win32-dns changer-zz issue @ startup

[jalba]

Ok this has been happening for the past two weeks now.

Every time I start up the computer, I get my antivirus popping up, alerting me of a malware name Win32NSChanger-ZZ[Trj], with its filename constantly changing each time. I also get a box asking me on how to open up a mystery file. (see attached)

I trired System Restore, and it fails. I thought my Avast got rid of it...no such luck.

HEEEELLLP!!!!

 

[Bobbye]

If you would like us to check the system for malware, please follow the steps in the Preliminary Virus and Malware Removal thread HERE.

When you have finished, leave the logs for review in your next reply .
NOTE: Logs must be pasted in the replies. Attached logs will not be reviewed.

Please do not use any other cleaning programs or scans while I'm helping you, unless I direct you to. Do not use a Registry cleaner or make any changes in the Registry.

 

[jalba]

soooo....in response now. I ran Malwarebytes annnnd it seemed to work. will keep u guys posted

 

[Bobbye]

Running Malwarebytes alone will not resolve the issue. Please leave the log from Mbam and the other programs.