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Win32k.sys Blue Screen

By BlueScreener
Nov 22, 2007
  1. I'm not really good with computers. But I'll be playing a game or trying to do something then i'll get a random blue screen. Saying Memory Dump...

    It says

    Stop : 0x00000001 (0x00000000, 0x00000002, 0x0000001, 0x869FICC4)



    Please help,
    Vince
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Go and read this thread HERE and see if it helps you to identify the culprit.

    If it doesn`t, please attach 5 or 6 of your latest minidumps.

    Regards Howard :wave: :wave:
     
  3. BlueScreener

    BlueScreener TS Rookie Topic Starter

    Ok there took me awhile to find out where to find them ^.^ Anyway.. Can you please try to make it simple for me so a stone man can figure it out! :rolleyes:
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    One of your minidumps crashes with memory corruption.

    MODULE_NAME: memory_corruption

    IMAGE_NAME: memory_corruption

    FOLLOWUP_NAME: memory_corruption

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    MEMORY_CORRUPTOR: LARGE

    STACK_COMMAND: .cxr fffffffff7c5a78c ; kb

    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE

    BUCKET_ID: MEMORY_CORRUPTION_LARGE

    Followup: memory_corruption

    This indicates a possible ram problem.

    Go and read this thread HERE and test your ram as per the instructions.

    If Memtest86+ finds errors, then your ram is bad. However, please be aware that some faulty or incompatible ram can pass Memtest86+.

    Regards Howard :)
     
  5. BlueScreener

    BlueScreener TS Rookie Topic Starter

    Alright so I did all that.. ran the thing hit A.. it loaded on the floppy I heard it.. then i shut down my computer.. and turned it back on.. It didnt load the program...
     
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Try using the iso version of memtest and burn it to a cd as an image, then boot from the cd.

    Regards Howard :)
     
  7. BlueScreener

    BlueScreener TS Rookie Topic Starter

    sadly no cd burner on this computer =(
     
  8. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    In that case, we`re having real problems.

    Are you sure you downloaded the correct floppy version?

    Did you format the floppy disk first? If not, try doing that.

    Or, try this:

    my computer=> right click A:

    format=> make MS-DOS bootdisk.

    Bootable Floppy Disk:
    Download the package current version (memtest86+-1.70.floppy.zip) to your PC.

    -Extract the zipped file to a location that you know, like the desktop or folder etc. You should end up with a folder named floppy
    -Go into the folder and double click on the install.bat
    A command window will pop up asking you for a location of your disk drive. Insert a blank floppy disk into the floppy drive, then enter the letter of the drive (usually the letter a) then follow the prompts.
    -after it creates the floppy, simply boot your PC with the disk still in the drive and run the test as advised.

    See if that helps.

    Regards Howard :)
     
  9. BlueScreener

    BlueScreener TS Rookie Topic Starter

    Didn't work.. I tryed it many times.. What do you say I go out and Buy new ram cards? How much they go for? and will my memory be deleted if I do that?
     
  10. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Have you set the boot order in the bios to boot from floppy drive(A), then your hard drive(C) and saved and exited bios?

    If not, that`s why it won`t boot from the floppy drive.

    Regards Howard :)
     
  11. BlueScreener

    BlueScreener TS Rookie Topic Starter

    im sorry to be a pain in the bee hind.. But How would I go along doing that?

    I tryed reloading it agian and I got an NTLDR missing... then it said hit CLT ALT DELETE to try agian so i did... But it works.. What happen there?
     
  12. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Normally, you access bios by repeatedly pressing the F2 or delete keys during bootup.

    Perhaps, if you don`t know how to access bios etc, it might be better for you to either get a friend to help who knows about computers, or take the system in for repair.

    Regards Howard :)
     
  13. BlueScreener

    BlueScreener TS Rookie Topic Starter

    I got it man =P Its running i'll fill you in after its done!
     
  14. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    That`s great, just remember to let it run for at least seven full passes. This will typically take a few hours to complete.

    Regards Howard :)
     
  15. BlueScreener

    BlueScreener TS Rookie Topic Starter

    Ok We'll so I let it run.. and Went to bed and its been going for 10 hours.. and its on Test #6 that good or bad?
     
  16. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    It`ll carry on running for as longs as you let it. The main thing, is does Memtest find any errors?

    Regards Howard :)
     
  17. BlueScreener

    BlueScreener TS Rookie Topic Starter

    none at all..Its on test 9 now.
     
  18. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    In that case, you should definitely go and read this thread HERE.

    Regards Howard :)
     
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