Windows 7 BSOD

By iaintmadatcha
Jun 4, 2010
  1. I am Using a 64-bit acer desktop computer. The processor : Amd Athlon(tm) (64 x2 dual core processor 5000 + 2.60 ghz with 2gb ram ...Now the BSOD started when i installed windows 7 as i used to use vista. It bluescreens at start up and has this error code>> BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF8000316C654
    BCP3: FFFFF880023510B0
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Please help me resolve which driver issue im experiencing as I feel my pc could have a system crash if it continues to Blue screen at every start up thanks..
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    How to find and post your Minidump Files:

    My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

    It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don’t need to zip them, just attach as is. Please do us a favor and don’t Zip each one individually.
  3. iaintmadatcha

    iaintmadatcha TS Rookie Topic Starter


    I followed your instructions to access my minidump files and these above were the 5 most recent ones as u requested.Can you please help me stop this blue screen now?
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Can't coonect to what you gave. Use the Manage Attachment button and Zip those five together in one zip file and attach that zip file in your next post.
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