Doug8765
Posts: 275 +8
Hi -
I'm not getting Windows Update to run. HP p6240f, Windows 7, 64-bit OS
When I go to shutdown, the shutdown button has an orange shield that indicates it wants to update.
If I go to Windows Update and and say "Check for Updates", it tells me to Install new Windows Update software. I press Install Now and get "windows could not search for new updates. Error found Code 8024DFFE Windows Update encountered an unknown error". When I press "Get Help with this error", I select Windows Update Troubleshooter, which opens a Diagnostics Troubleshooting Wizard, which opens "Window Update, find and fix problems with Windows Update", which runs a repeating cycle of Detecting problems, collecting files, checking registry, Resolving problems .... over and over until it finishes eventually saying that it was not able to fix all the problems. In particular is a new "Windows Update error 0x80070490(2014-08-29-T-09_02_42P)". I attach the picture. I've done this a bunch of times, including rebooting to see if that matters.
This happened a week ago and the same thing happened as in the preceding paragraph, except that afterward - even though it gave all the same error codes - the Windows Update successfully ran.
I found a suggestion on a MS Windows site to run (in an administrator's Dos window) sfc /SCANNOW, which takes a long time to run and I did so and it found nothing and still the problem exists.
I found a note from a Google search that said to do something with my firewall, but I couldn't understand it. I use Avast Antivirus and Comodo Firewall.
I'll monitor this post and will do my best to stay on top of proposed solutions. I always appreciate the help I get here.
Many thanks in advance.
Doug8765
I'm not getting Windows Update to run. HP p6240f, Windows 7, 64-bit OS
When I go to shutdown, the shutdown button has an orange shield that indicates it wants to update.
If I go to Windows Update and and say "Check for Updates", it tells me to Install new Windows Update software. I press Install Now and get "windows could not search for new updates. Error found Code 8024DFFE Windows Update encountered an unknown error". When I press "Get Help with this error", I select Windows Update Troubleshooter, which opens a Diagnostics Troubleshooting Wizard, which opens "Window Update, find and fix problems with Windows Update", which runs a repeating cycle of Detecting problems, collecting files, checking registry, Resolving problems .... over and over until it finishes eventually saying that it was not able to fix all the problems. In particular is a new "Windows Update error 0x80070490(2014-08-29-T-09_02_42P)". I attach the picture. I've done this a bunch of times, including rebooting to see if that matters.
This happened a week ago and the same thing happened as in the preceding paragraph, except that afterward - even though it gave all the same error codes - the Windows Update successfully ran.
I found a suggestion on a MS Windows site to run (in an administrator's Dos window) sfc /SCANNOW, which takes a long time to run and I did so and it found nothing and still the problem exists.
I found a note from a Google search that said to do something with my firewall, but I couldn't understand it. I use Avast Antivirus and Comodo Firewall.
I'll monitor this post and will do my best to stay on top of proposed solutions. I always appreciate the help I get here.
Many thanks in advance.
Doug8765