my computer will make it to the home screen but eventually turn to a blue page that reads; problem detected windows shut down to prevent damage to computer. BAD_POOL_CALLER (each time the blue screen appears this sentence is usually different) Restart if this is the first error occurrence, and goes on to describe things i can do if this is not the first time (i dont really understand any of what is listed), something about checking to make sure any new hardwire is properly installed. TECHNICAL INFORMATION; ***STOP: 0x000000c2 (0x00000007, 0x00000cd4, 0x00000000, 0xe3272878) (SOMETIMES THIS SENTENCE IS ALSO DIFFERENT AND INSTEAD MENTIONS A "NTFS.SYS" FILE) starting dump of physical memory. physical memory dump complete. contact your local technical support group. i'm extremely confused and frustrated at this point, and any help would be greatly appreciated!