necee99
Posts: 156 +1
I have a windows 2 in 1 tablet that came with windows 8. I was able to upgrade to win 10 but never fully deleted previous windows. it says its deleted but my storage is holding on to temporary files that I cant delete. I have tried compressing files, file cleanup and disk fragmentation, etc . I even tried to restore it to factory but I get the error "there was a problem resetting your pc" and that some files are corrupted and no changes could be made. I tried running sfc/scannow as admin and I get the error that it cant be fixed. I have attached the screen shot. has any had this problem and fixed it themselves. please help this tech enthusiast. thanks so much.