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Windows failed to start - Toshiba Satellite L655

  1. To start, I left my laptop off for two days while away on vacation. I return home and attempt to load it and receive the windows error message:
    "Windows failed to start. A recent hardware or software change might be the cause."
    I am left with 2 options:
    1. to boot start windows boot manager
    2. to load windows normally

    When I try option 1, at the bottom of screen there's a bar that says loading windows file and then the screen goes to a black screen with an arrow, never to load--even after a substantial amount of time (hours)
    When I try option 2, it goes to the windows logo screen for a couple of minutes and then returns to the error message screen.

    I have a Toshiba Satellite L655-S115
    Windows 7 64 bit
    My 1 year warranty on the laptop just ended, less than a month ago and when contacting Toshiba they note this. Upon a 2 minute conversation I was told that the harddrive crashed and needs to be replaced as well as windows OS ($200).
    I just don't understand what could have happened because prior to leaving for vacation, windows was functioning no problem.
    My laptop is not making any weird sounds. I just want to be sure their solution is necessary or is there any other solutions I could try before dishing out $200+ for this $600 computer. Also know any strategies getting around out of date warranty when right outside, within weeks of the warranty period.
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,223   +231

    I don't know if you got this settled, but it sounds like the hard drive might be okay if you can re-format and re-load Windows fresh
     
  3. top_model_guy

    top_model_guy TS Rookie Topic Starter Posts: 79

    I actually have not--been using a friend's computer in the meantime.
    What would I need to do to re-format and re-install windows?
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,223   +231

    Are the restore options still on the loading screen when the computer starts? Something like "press F? to choose the restore function". If not, You will need a Windows 7 install disc to boot from
     

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