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Windows XP will not open

By Mickgkerr79
Jul 21, 2009
  1. When I power up XP will not open. I just get an error page stating that Windows will not open properly, giving a few options (safe mode, last configuration, open normally etc) but if I choose any of these it just reboots and goes straight back to the error message.

    I don't have an XP cd so really dont know what to do. I have lots of important holiday and wedding pics on the hard drive so I dont want to format if I can avoid it.

    Any ideas how I can get this going again?

    Thanks
     
  2. strategic

    strategic TechSpot Paladin Posts: 1,020

    I won't claim that I can help but I'll try, we know you have XP, but we also need to know what the system specs are, any sequences of beeps you may have upon start up, etc. How long has it been doing this, has the computer been sitting, has any hardware/software changes been made? Without the o/s CD, your options may be limited. :(
     
  3. Mamut0o1

    Mamut0o1 TS Rookie Posts: 45

    Since you dont have the XP CD; You can't do much to troubleshoot so I would suggest burning a copy of a Live cd such as "BackTrack" (LINUX). Download the image then burn it into a cd; use that CD to boot-up your machine then once BackTrack is up and running make a backup of all you data to several cd's or an external drive. Then you need to find a copy of XP to troubleshoot or re-install OS.
     
  4. strategic

    strategic TechSpot Paladin Posts: 1,020

    This is why it's very important to listen for the beeps when starting the system. Depending on the sequence, it might tell you the video card is damaged and needs replacing, do that and presto!, you're up and running again. :)
     
  5. luvhuffer

    luvhuffer TechSpot Paladin Posts: 443

    Can you get into safe mode with command prompt? If you can type in

    c:\windows\system32\restore\rstrui.exe

    then hit enter. It will open system restore and you can try restoring it to a point before the problem started. Or if you are using a proprietary system (Dell, HP, Compaq etc.), when the command prompt windows opens hit ctrl+alt+delete. The task manager will open. Hit file\new task and type in

    sfc /scannow

    and hit OK The system file checker will start and examine and replaced any damaged/corrupted system files. If it's not proprietary you will need a XP disk, so that won't work.
     
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