Hi, right now I'm going around every PC support board I can find in order to solve this problem I've been having on my laptop. For some reason now whenever I try to plug in a new USB device that's plug-n-play (meaning it shouldn't require any installation procedure) like my PSP, an external hard drive, or even a new USB flash drive, the Found New Hardware Wizard will appear, search for the drivers to install the hardware, won't find them, and then simply won't install the device. The only USB devices it takes now seem to be things that were already installed long ago like one of my USB flash drives, my mouse, my camera, and my printer. Nothing else works. When I tried to contact Dell, we tried to uninstall every USB driver in the computer and then reinstall them and Windows XP would not accept any of them. After that Dell said that I needed to reinstall Windows but I'm sure there must be some other way to fix this problem. On top of that, because nothing new I try works, I don't have any way of transferring anything from my computer that won't fit on the 128MB flash drive that I have for it, which means I have absolutely no way of backing up most of the stuff on this computer. Has anyone else ever had this problem?