Hello and welcome to Techspot.
You have at least one trojan.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Turn off system restore.(XP/ME only) See how here.>
http://www.bleepingcomputer.com/forums/tutorial56.html
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.>
http://www.bleepingcomputer.com/forums/tutorial61.html
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.>
http://www.bleepingcomputer.com/forums/tutorial62.html
Click start/run and type services.msc into the run box and press the enter key.
When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
Application Management
Close the services window.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
java32.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
O23 - Service: Application Management (AppMgmt) - Unknown owner - C:\WINNT\system32\java32.exe (file missing)
Click on the fix checked button.
Close HJT.
Locate and delete the following
bold files and/or directories(if there).
C:\WINNT\system32\
java32.exe
Reboot into normal mode, turn system restore back on and rehide your protected OS files.
Go and read the
Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.
Post fresh HJT and
AVG Antispyware logs as attachments into this thread, only after doing the above.
Regards Howard :wave: :wave:
This thread is for the use of Chrisjr only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
