I messed up big time (I think) trying to fix wmp 12 on my W7. A few days ago I noticed I was able to play my tunes on my Vista using WMP so I decided to try with W7 but it didn't so I google "repair wmp12" & it took me to this link https://support.microsoft.com/mats/windows_media_player_diagnostic amongst others, here repair wmp . I clicked the run now button & it went thru the process & at the end I think it said words to the effect it couldn't fix it to click and to click next for more help. I did such & got a box where it wanted me to enter captcha symbols which I did but it wouldn't accept it . It did that a few more times so I said the hell with it & clicked cancel. Then WMP popped up & at the bottom it said it was updating media info. An hour later it was still updating it so I minimized it & decided to play my tunes using VLC. Went to bed & 6 hours later I woke up to silence & saw the screen saying it was shutting down. After it came back up, I continued on surfing but when I decided to go into My Pictures folder, I found folders in there that were not in there before. Stupidly I did a system restore which failed. Oddly enough there were ONLY two choices in system restore. I've never deleted them or done anything to their settings. Can somebody help me/tell me how to get this fixed? TIA.