WMP has encountered a problem and need to close

[Moon013]

It was fine last time. But today, when i tried opening a video file using WMP (Windows Media Player) It pops up an error box, saying WMP has encountered a problem and needs to close.

I do not know what is going on, because last time i could open them, but today I cant.

My error signature is

Error signature

AppName: wmplayer.exe AppVer: 11.0.5721.5145 ModName: unknown
ModVer: 0.0.0.0 Offset: 00000000

The weird thing is that not all video files could not be opened.

I need desperate help, hope someone could help me.

 

[lacharis]

The file you were trying to open may have caused WMP to crash. Try to play it again. Does it crash? If so then the file is probably corrupt or incompatible with WMP.

If no files work then the only thing i could say to do is to reinstall it.

 

[Bobbye]

Error signature:

AppName: wmplayer.exe AppVer: 11.0.5721.5145 ModName: unknown
ModVer: 0.0.0.0 Offset: 00000000

Find the corresponding Error in the Event Viewer and paste it here:

Follow this path:
Control Panel> Administrative Tools> Event Viewer> Click on System & Apps, one at a time on the left> look for Errors on the right> right click error> Properties> note description of error, Event# and Source.

There is a "copy" button below the up/down arrows. Click that, then go to any place that allows you to type (ie. notepad, wordpad, this board) and you can paste (use CTRL-V) the entire event details there. It makes for easy reporting of the event.

If you want to paste the Event here, you do not need to include the lines of code that follow the Description- but paste all else. You will be looking for Error that occurs at the time of the problem. Please ignore Warnings.

 

[Moon013]

Under Application

This is what happens when I open the video file.

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 4/18/2008
Time: 7:58:49 AM
User: N/A
Computer: USERS-1934194F7
Description:
Faulting application wmplayer.exe, version 11.0.5721.5145, faulting module unknown, version

0.0.0.0, fault address 0x00000000.

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 77 6d 70 ure wmp
0018: 6c 61 79 65 72 2e 65 78 layer.ex
0020: 65 20 31 31 2e 30 2e 35 e 11.0.5
0028: 37 32 31 2e 35 31 34 35 721.5145
0030: 20 69 6e 20 75 6e 6b 6e in unkn
0038: 6f 77 6e 20 30 2e 30 2e own 0.0.
0040: 30 2e 30 20 61 74 20 6f 0.0 at o
0048: 66 66 73 65 74 20 30 30 ffset 00
0050: 30 30 30 30 30 30 0d 0a 000000..


This is what happens when i right click one of the video, and Data Excution Prevention

appears, saying Windows has closed this program - Windows explorer.

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 4/18/2008
Time: 8:09:43 AM
User: N/A
Computer: USERS-1934194F7
Description:
Faulting application explorer.exe, version 6.0.2900.3156, faulting module unknown, version

0.0.0.0, fault address 0x00000000.

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 33 31 35 36 20 00.3156
0030: 69 6e 20 75 6e 6b 6e 6f in unkno
0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0
0040: 2e 30 20 61 74 20 6f 66 .0 at of
0048: 66 73 65 74 20 30 30 30 fset 000
0050: 30 30 30 30 30 00000

Under System

I have no idea what I have done to caused this error. I repeat my steps, clicking the video to make the error pop out, or right clicking it. Doing these 2 things does not cause this error, however, the date and time of this error seems to be the time i just On my computer.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 4/18/2008
Time: 7:41:07 AM
User: N/A
Computer: USERS-1934194F7
Description:
The DS1410D service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center

at http://go.microsoft.com/fwlink/events.asp.

 

[Moon013]

Hey I solved it!

I UNINSTALL the k lite codec pack and install just the xcid codec.

While unistalling the k lite codec pack it seems one of my codec is broken, thats y..

heres the picture that tells it all.

View attachment 31812


Thanks, for all the help u guys given me.

 

[Bobbye]

Thank you for posting back and letting us know. I had started to work on your problem last night, but hadn't found what seemed like a reasonable solution. What you did may help others. And especially thanks for the image.