Wrong version WinXP seen on software install

It's not that
Well actually, corrupt Antivirus or firewalls can cause strange issues
Seeming this is a long time to resolve, what the issue is. ...

Can you please uninstall all 3, then try the downloads again

hmmm... you can also see if you can reinstall adobe 8 successfully as is on your current installation http://www.adobe.com/products/acrobat/readstep2_allversions.html

/*** Edit ***/
Ooops. Just noticed you said you already tried the re-install of earlier version. Never mind.

fyi... something else i found

on the one hand as you're having the SP3 "not recognized" with several products so i think you still have a different issue but fyi (for you and others) it seems adobe recommends Reader 8 is uninstalled before Reader 9 is installed

http://kb.adobe.com/selfservice/viewContent.do?externalId=333223&sliceId=1

I don't want to confuse things with alternate instructions so you can coordinate these debugging tests with kimsland and kimsland's instructions. Consider

1. Run Windows Update then copy/paste the list of High Priority Updates it lists into your post (or attachment to your post if it's long) so can see exactly what updates it's attempting
2. Download Belarc Advisor. Run it to get a system profile and copy the profile into notepad and attach to a post (or at minimum copy the sections on installed Security Updates and Hotfixes from the Belarc profile and attach it to your next post)

Just fyi... i found that XP stores info on all updates in the registry (is where Belarc finds it to summarize) under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates. Belarc should provide a full formatted list of all the updates but just for visual comparison to check for registry corruption, the subkeys on my XP Pro SP3 installation under HKLM\....\Updates are:

.NETFramework
MSXML4SP2
SpNpInst
WGA
Windows
Windows Media Format 11 runtime
Windows Media Format 11 SDK
Windows Media Format SDK
Windows Media Player
Windows Media Player 10
Windows Media Player 11
Windows Media Player 6.4
Windows Media Player 9
Windows Presentation Foundation
Windows XP

SP0
SP1
SP10
SP2
SP3

KB936929
WIC

SP4

XML Paper Specification Shared Components Pack 1.0

I'm having the same issue as hubbly59139. I'm running Windows XP Pro, Version 2002, Service Pack 2. However, certain programs that I try to install do not see this OS. When I try to install TrueCrypt 6.0a, I get the following error message: "TrueCrypt does not support this operating system." Likewise, when I try to install Advanced WindowsCare Personal 2.8.6, I get the following error message: "This program requires Windows NT version 5.0.2195 or later."

Have any of the solutions suggested above worked?

tried right clicking the applicationa and running in compatability mode, selecting windows xp?

Ok... I still am unable to install program updates. I have scoured various websites for solutions, I have several times gone through the Windows repair routine and I have removed and reinstalled Windows installer. I have removed SP3, which did not work. I have reinstalled a new copy of SP3, which also did not work Nothing works so far. I get different error messages with different programs that I am trying to install but generally they all boil down to the fact that my version of Windows is not recognized as Win XP SP3 (though Windows system information shows it correctly as XP SP3) and the messages tell me that I must have a version newer than Win 98 or Win 2000 SP4. It appears to me that some setting in the registry is reporting the erroneous version, but I would have no idea where to look to correct it or how to do it safely.

Any more diagnostic ideas or suggestions? Thanks.

C333g, I hope you are using truecrypt sensibly (i.e. only for truly sensitive information, for which you have copies elsewhere, also encrypted, but have verified that both copies can be read)

I say this because I can think of few worse ideas than a system which is fully-encrypted, when the inevitable MS ****-up or invasive crap-ware gets to work. This is because often the only sensible thing when your PC will not run properly is to mount the HDD in another PC and extract the important data before a complete re-format and install.

Known conflict with Truecrypt is ExIFS drivers.

As to hubbly59139 problem, I tried this in google search 'not working with SP3' but quailed in the face of 40 or more pages referring to a vast variety of applications. Maybe the programs are mentioned in there. BUT the one thing you dont appear to have tried is a complete re-install, am I right? If your registry contains some old, long-forgotten reference which is causing this trouble, then installing, uninstalling re-installing just a service pack is not going to help !! I wont express surprise if you tell me your XP was an upgrade to Win2K, but I will be surprised if a full re-install does not provide a cure.

Thanks for all replies... in answer to the suggestions, I have tried installing the various programs in compatibility mode, I have tried uninstall and reinstall, two of the programs I am having trouble with include Trucrypt and Advanced Windows Care (and Adobe reader 9 and several others)..

I have not uninstalled Symantec antivirus, because my machine is on a network and that program is controlled by the administrator. I have not done a full reinstall of Windows thus far because it would take hours if not days to get the machine's software reloaded and reconfigured.

By the way, the Windows program updates all seem to update properly. It seems to be just third-party programs that are the problem.

I will try the suggestion of Lookinaround re: Belarc.

still open to suggestions.



I looked at the Windows updates in my registry and here is what it showed:

Updates
.NETFramework
1.1

MSXML4SP2
Q927978
Q936181
Q954430

SpNpInst
WGA
Windows
SP1
IDNMitigationAPIs
NLSDownlevelMapping
Windows Media Format 11 runtime
Windows Media Format 11 SDK
Windows Media Format SDK
Windows Media Player
Windows Media Player 10
Windows Media Player 11
Windows Media Player 6.4
Windows Presentation Foundation
Windows XP
KB923689
KB941569
SP0
ie7
KB923689
KB929969
KB933566-IE7

KB937143-IE7
KB938127-IE7
KB939653-IE7
KB941569

KB942615-IE7
KB944533-IE7
SP10
MSCompPackV1

SP2
SP3
KB929969
KB936929
SP4

KB938464
KB942288-v3
KB946648
KB950762
KB950974
KB951066
KB951376-v2
KB951698
KB951978
KB952287
KB952954
KB954211
KB955069
KB956391
KB956803
KB956841
KB957095
KB957097
KB958644

Hubbly, that is twice you have posted windows updates apparently for XP which have mentioned SP4 There has never been an SP4, so that looks pretty suspicious to me !! SP4 is usually associated with the final version of Win2K.

It now comes to light that you are in a networked environment with network administrators in charge. There is only one answer to that - the problem is theirs not yours, and something installed from the network by them, not you, is probably to blame. You can quote me if you want.

The inability to uninstall programs is a key indicator of conflicts with real-time monitoring programs, i.e. anti-virus, anti-spyware, sometimes firewalls. At the time of SP3 first issuing, there were many and horrendous problems with such conflicts. If you read the link I gave in a previous response to you, http://support.microsoft.com/kb/950717/ it is clear that MS have never solved those problems, so they advise that you have to install 'clean'. I am fairly sure you will never be rid of those problems without either (a) a system restore to before SP3 was first installed, then following the rules in that link OR (b) a full reinstall.