TechSpot

XP 64 constant Blue Screens

By glhglh
Nov 5, 2007
  1. I've installed a fresh copy of XP x64 recently but am being constantly interrupted by blue screen errors.

    It seems like when ever there is a crash, there is also an entry about w32time. i'm a member of a domain, but don't know if the registry is correct. i tried to use a couple of the programs recommended before attaching log files, but they were not compatible with xp64. I believe the Memory is OK. i used this machine for over a year with xp32, just upgraded for the speed after i thought the bugs would be out.

    My dmp file is too large to upload? any ideas?

    I've used driver agent to check for updated drivers, and all (according to this site) are current. there is no pattern to the blue screens. happens with one program open, sometimes no programs (at night). sometimes after 10 minutes, sometimes after several hours.

    Stage2URL=/dw/bluetwo.asp?BCCode=3b&BCP1=00000000C0000005&BCP2=FFFFF97FFF0D6BAD&BCP3=FFFFFADF8A801420&BCP4=0000000000000000&OSVer=5_2_3790&SP=2_0&Product=256_1

    OS Name Microsoft(R) Windows(R) XP Professional x64 Edition
    Version 5.2.3790 Service Pack 2 Build 3790
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name GLHAMD64
    System Manufacturer VIAK8T
    System Model AWRDACPI
    System Type x64-based PC
    Processor AMD64 Family 15 Model 15 Stepping 0 AuthenticAMD ~2452 Mhz
    BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 1/19/2005
    SMBIOS Version 2.3
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "5.2.3790.3959 (srv03_sp2_rtm.070216-1710)"
    User Name HEDRICK\garyh
    Time Zone Pacific Daylight Time
    Total Physical Memory 4,095.26 MB
    Available Physical Memory 3.09 GB
    Total Virtual Memory 5.76 GB
    Available Virtual Memory 5.14 GB
    Page File Space 2.00 GB
    Motherboard, Abit, i think an8

    Once the computer is rebooted, the system events are consistently the following:

    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 11/5/2007
    Time: 10:56:24 AM
    User: N/A
    Computer: GLHAMD64
    Description:
    Error code 000000000000003b, parameter1 00000000c0000005, parameter2 fffff97fff0d6bad, parameter3 fffffadf8c8ce420, parameter4 0000000000000000.

    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 30 30 30 30 30 30 30 0000000
    0020: 30 30 30 30 30 30 30 33 00000003
    0028: 62 20 20 50 61 72 61 6d b Param
    0030: 65 74 65 72 73 20 30 30 eters 00
    0038: 30 30 30 30 30 30 63 30 000000c0
    0040: 30 30 30 30 30 35 2c 20 000005,
    0048: 66 66 66 66 66 39 37 66 fffff97f
    0050: 66 66 30 64 36 62 61 64 ff0d6bad
    0058: 2c 20 66 66 66 66 66 61 , fffffa
    0060: 64 66 38 63 38 63 65 34 df8c8ce4
    0068: 32 30 2c 20 30 30 30 30 20, 0000
    0070: 30 30 30 30 30 30 30 30 00000000
    0078: 30 30 30 30 0000

    Prior:
    Event Type: Information
    Event Source: W32Time
    Event Category: None
    Event ID: 35
    Date: 11/5/2007
    Time: 10:56:21 AM
    User: N/A
    Computer: GLHAMD64
    Description:
    The time service is now synchronizing the system time with the time source hedcodserver.hedrick.local (ntp.d|192.168.1.107:123->192.168.1.6:123).

    Prior:
    Event Type: Information
    Event Source: IPSec
    Event Category: None
    Event ID: 4294
    Date: 11/5/2007
    Time: 10:56:04 AM
    User: N/A
    Computer: GLHAMD64
    Description:
    The IPSec driver has entered Secure mode. IPSec policies, if they have been configured, are now being applied to this computer.

    Data:
    0000: 00 00 00 00 01 00 54 00 ......T.
    0008: 00 00 00 00 c6 10 00 40 ....Æ..@
    0010: 01 00 00 00 00 00 00 00 ........
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........


    Prior:
    Event Type: Information
    Event Source: Tcpip6
    Event Category: None
    Event ID: 3100
    Date: 11/5/2007
    Time: 10:55:49 AM
    User: N/A
    Computer: GLHAMD64
    Description:
    The Microsoft TCP/IP version 6 driver was started.

    Data:
    0000: 00 00 00 00 01 00 56 00 ......V.
    0008: 00 00 00 00 1c 0c 00 40 .......@
    0010: 00 00 00 00 00 00 00 00 ........
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........

    Prior:
    Event Type: Information
    Event Source: IPSec
    Event Category: None
    Event ID: 4295
    Date: 11/5/2007
    Time: 10:55:49 AM
    User: N/A
    Computer: GLHAMD64
    Description:
    The IPSec Driver is starting in Bypass mode. No IPSec security is being applied while this computer starts up. IPSec policies, if they have been assigned, will be applied to this computer after the IPSec services start.

    Data:
    0000: 00 00 00 00 01 00 54 00 ......T.
    0008: 00 00 00 00 c7 10 00 40 ....Ç..@
    0010: 01 00 00 00 00 00 00 00 ........
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........

    Prior:
    Event Type: Information
    Event Source: W32Time
    Event Category: None
    Event ID: 37
    Date: 11/5/2007
    Time: 10:56:05 AM
    User: N/A
    Computer: GLHAMD64
    Description:
    The time provider NtpClient is currently receiving valid time data from hedcodserver.hedrick.local (ntp.d|192.168.1.107:123->192.168.1.6:123).

    Prior:
    Event Type: Information
    Event Source: AeLookupSvc
    Event Category: None
    Event ID: 3
    Date: 11/5/2007
    Time: 10:56:04 AM
    User: N/A
    Computer: GLHAMD64
    Description:
    The Application Experience Lookup service started successfully.

    Prior:
    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 11/5/2007
    Time: 10:56:02 AM
    User: N/A
    Computer: GLHAMD64
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff97fff0d6bad, 0xfffffadf8c8ce420, 0x0000000000000000). A dump was saved in: C:\WINDOWS\Minidump\Mini110507-02.dmp.

    Prior:

    Event Type: Information
    Event Source: DCOM
    Event Category: None
    Event ID: 10026
    Date: 11/5/2007
    Time: 10:56:01 AM
    User: N/A
    Computer: GLHAMD64
    Description:
    The COM sub system is suppressing duplicate event log entries for a duration of 86400 seconds. The suppression timeout can be controlled by a REG_DWORD value named SuppressDuplicateDuration under the following registry key: HKLM\Software\Microsoft\Ole\EventLog.

    Prior:
    Event Type: Information
    Event Source: EventLog
    Event Category: None
    Event ID: 6005
    Date: 11/5/2007
    Time: 10:56:01 AM
    User: N/A
    Computer: GLHAMD64
    Description:
    The Event log service was started.

    Prior:
    Event Type: Information
    Event Source: EventLog
    Event Category: None
    Event ID: 6009
    Date: 11/5/2007
    Time: 10:56:01 AM
    User: N/A
    Computer: GLHAMD64
    Description:
    Microsoft (R) Windows (R) 5.02. 3790 Service Pack 2 Uniprocessor Free.

    Prior:
    Event Type: Information
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7036
    Date: 11/5/2007
    Time: 10:54:13 AM
    User: N/A
    Computer: GLHAMD64
    Description:
    The Windows Time service entered the stopped state.

    Prior:
    Event Type: Information
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7035
    Date: 11/5/2007
    Time: 10:54:13 AM
    User: HEDRICK\garyh
    Computer: GLHAMD64
    Description:
    The Windows Time service was successfully sent a stop control.

    Prior:
    Event Type: Information
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7035
    Date: 11/5/2007
    Time: 10:50:20 AM
    User: HEDRICK\garyh
    Computer: GLHAMD64
    Description:
    The TVICHW64 service was successfully sent a start control.

    Last before crash:

    Event Type: Information
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7036
    Date: 11/5/2007
    Time: 10:11:12 AM
    User: N/A
    Computer: GLHAMD64
    Description:
    The WinHTTP Web Proxy Auto-Discovery Service service entered the stopped state.

    Prior:
    Event Type: Information
    Event Source: WinHttpAutoProxySvc
    Event Category: None
    Event ID: 12517
    Date: 11/5/2007
    Time: 10:11:12 AM
    User: N/A
    Computer: GLHAMD64
    Description:
    The WinHTTP Web Proxy Auto-Discovery Service suspended operation.

    The crash before that:

    All of the above, plus:

    Event Type: Information
    Event Source: EventLog
    Event Category: None
    Event ID: 6013
    Date: 11/4/2007
    Time: 12:00:00 PM
    User: N/A
    Computer: GLHAMD64
    Description:
    The system uptime is 5102 seconds.
     
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