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XP Freezes at Splash Screen

By manofmany
Feb 21, 2008
  1. We have a computer running XP with SP2. My FIL was watching a racing video when all the sudden everything got HUGE and the computer froze. Tried to reboot and now it hangs at the splash screen. The scroller stops.

    I tried setting /sos to watch the drivers but it appears to make it past that. I've tried disabling the cd-rom which doesn't work and other things. I can get into safe mode no problem. I'd really like to not have to format and reinstall. Any ideas why it may have happened randomly while watching a video and now will not boot? I tried system restore with several dates and I still get the same thing.
     
  2. Matthew

    Matthew TechSpot Staff Posts: 5,268   +92

    Download the latest version of your VPU drivers in Safe Mode with Networking or on another PC. Uninstall your VPU's current drivers in Safe Mode.

    Start>Run>devmgmt.msc>Click + next to Display Adapters>Right click your VPU and click Uninstall.

    Reboot and install the new drivers.
     
  3. manofmany

    manofmany TS Rookie Topic Starter Posts: 28

    That got me further. Now after 10 seconds or so of it showing the logon names, it gives me a blank black screen with a flashing cursor.
     
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