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XP hates ipod & re-starts as soon its as connected Error code 10000050

By Bern1e
Jul 2, 2007
Topic Status:
Not open for further replies.
  1. Hi everyone,

    I've bought an ipod for my sister and as soon as she connects it or a even just a memory stick to the USB port the compuer recognises the new hardware, says it's a mass storage device and then just re-starts.

    The error log is:-
    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Description:
    Error code 10000050, parameter1 ffffffe8, parameter2 00000001, parameter3 804eca95, parameter4 00000000.

    The warning log is:-
    Event Type: Warning
    Event Source: PlugPlayManager
    Event Category: None
    Event ID: 256
    Description:
    Timed out sending notification of device interface change to window of "DeviceMsgListenerWnd"


    The processor is an AMD Duron 600 with 512MB RAM and whilst I know it's a bit old, I'm pretty sure this shouldn't happen.

    The PC also has a PCI card with a USB hub plus the 2 USB ports on the motherboard. It currently has a USB printer and USB modem that work fine. I have tried all the USB ports with these and they are fine when the ipod is connected, it crashes.

    Stuff I've tried to date include;-

    1. Disk check
    2. Updating the USB drivers (without much success - neither I nor Windows could find any updates)
    3. Updated XP to SP1 and soon to SP2
    4. Turned off auto-reboot during system error and now it just freezes and goes slower - I don't get a BSOD though.

    I think it's a driver problem and my Dad thinks it might be a program writing to a bit of memory already allocated to some other program - I have no idea how to diagnose this.

    Any help would be massively appreciated by a fairly clueless newbie!

    Thanks in advance :D
     
  2. linkisspartan

    linkisspartan TS Rookie Posts: 79

    ok........ *rolls eyes*
     
  3. Bern1e

    Bern1e TS Rookie Topic Starter

    Yeah - very helpful. Thanks!
     
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