Hi, My sister neighbour is having problems starting up their computer. The computer starts up and then goes to the splash screen with the windows logo and the loading bar going left to right. It stays on this screen and nothing else happens. Im fixing this because I got their internet set up (just put in the cd and pressed next alot). They asked me to try and fix it. Tried in safe mode but doesn’t work, loads some files and stops on one of the driver files. Normal and last known good configuration doesn’t work as well just goes to the plash screen. They don’t have the XP Home cd that came with the computer, and I only have an XP Pro cd. I suggested they format and install my XP Pro but they don’t want to lose their data. They have an E machines computer, I hear the company no longer exists. So cant contact them. Any help would be appreciated.