lamensterms
Posts: 72 +0
hey dudes,
im having a problem scanning using the XP scanning wizard. im using a HP All-in-one officejet G85. when i first run the wizard i get to the stage where i should be able to preview before i scan, but when i hit the preview button i get a pop-up message saying "An error occured during preview. If the scanner is being used, please wait for it to complete the task, then click preview." i can manage to scan the image, but i cannot alter any of the scan settings(i get the same message).
I have tried scanning using Adobe Photoshop CS2, but when i hit the import button, i get a message saying "Could not complete the import command because there is no scanner installed"
i have tried re-installing the scanner/printer, but it doesnt help. i have had no problems printing. i went to the HP web site and updated my drivers and they are all good.
im running XP sp2, on a 3gig CPU, with 1gig RAM and an 80gig HDD.
any help is greatly appreciated.
im having a problem scanning using the XP scanning wizard. im using a HP All-in-one officejet G85. when i first run the wizard i get to the stage where i should be able to preview before i scan, but when i hit the preview button i get a pop-up message saying "An error occured during preview. If the scanner is being used, please wait for it to complete the task, then click preview." i can manage to scan the image, but i cannot alter any of the scan settings(i get the same message).
I have tried scanning using Adobe Photoshop CS2, but when i hit the import button, i get a message saying "Could not complete the import command because there is no scanner installed"
i have tried re-installing the scanner/printer, but it doesnt help. i have had no problems printing. i went to the HP web site and updated my drivers and they are all good.
im running XP sp2, on a 3gig CPU, with 1gig RAM and an 80gig HDD.
any help is greatly appreciated.