"It’s a few reports of consoles here and there not working properly," said Molly O’Donnell, a spokeswoman for Microsoft’s Xbox division. "It’s what you would expect with a consumer electronics instrument of this complexity."
The company has urged any Xbox 360 owners who are having problems to visit www.xbox.com.
If the problem could not be resolved immediately, she said, Microsoft would pay to ship the console to and from a repair centre, or provide a replacement if the fault could not be repaired.
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