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Halo 3 discs scratched by packaging, Microsoft to replace

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On September 25, 2007, 5:56 PM

Amid the launch of the much anticipated Halo 3, hundreds of fans lined up outside stores last night eagerly awaiting their chance to grab a copy of the game. Unfortunately, many gamers purchasing the limited-edition version of the game ended up disappointed as they found their discs scratched due to poor packaging unable to hold the discs securely in place.

Microsoft was quick to step up and admit fault on the Halo 3 disc issue, though. Today, the company has updated their Disc Replacement Program by waiving its normal $20 replacement fee to address the issues which have surfaced with the Halo 3 Limited Edition game disc and Essentials disc.

Halo fans with damaged discs must send them to Microsoft and wait two weeks for a replacement to be delivered. Microsoft will replace these discs at no charge until the 31st of December 2007.

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User Comments: 2

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  1. for such a big company they sure are making so many mistakes...who's running the business?
  2. Maybe the Halo 3 packaging was produced overseas to reduce production and labor costs.

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