In-store activation frustrates iPhone 3G buyers

By on July 11, 2008, 3:05 PM
The new Apple iPhone went on sale in the US and several other countries this morning, but early reports of problems activating the device seem to be overshadowing its debut. You see, unlike with the first version, in-store activation is mandatory for the iPhone 3G as a measure to curb hacking – and protect both Apple and AT&T’s revenue.

But demand for the new iPhones is apparently so high that Apple’s activation servers actually crashed under the load, resulting in customers being sent home without activated iPhones. Even more frustrating, some customers upgrading from a first-gen device ended up with both their existing and newer iPhone bricked. As a result, people are being told to finish the activation process themselves by synching with iTunes later in the day.

Early setbacks aside, the second version of the iPhone is expected to have a stronger debut than its predecessor, as its being simultaneously rolled out in more than 20 countries around the globe.




User Comments: 9

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black_adder said:
I got in the que for one 20 mins after the store opened. After standing there for about 30 mins we were told the servers were offline, and had to wait. After about 40 mins the servers were back online. After getting down to only 2 people in front of me about 30 mins later, we were told they had no more left, and they werent sure when stocks were back in.It was amazing ¬_¬why the F*ck they didnt come outside and TELL us that there were no more after a certain amount of people in the que, I can only guess is for publicity reasons. Having massive que's outside the store must look good.I WANT MY IPHONE DAMMIT ><
Loquacious1 said:
Amazing anyone would stand in line for a phone. Sorry, just can't see it myself... however it's good for Apple stock addicts. :^) Every time they release new product this sort of thing happens, so for those who haven't figured this out by now it's hard to feel sorry. Besides early adopters who can't wait have issues beyond help, acting petulantly spoiled being only one.
fullmetalvegan said:
No way would I pay so much for that a phone like that, what's the point? =S My phone is for receving calls and sending texts, my computer is for the internet/etc, my MP3 player is for music (and has proper capacity).All these new phones are gimmicks.
black_adder said:
[b]Originally posted by fullmetalvegan:[/b][quote]No way would I pay so much for that a phone like that, what's the point? =S My phone is for receving calls and sending texts, my computer is for the internet/etc, my MP3 player is for music (and has proper capacity).All these new phones are gimmicks.[/quote]You cant Carry your computer around with you though, And proper capacity? I'd say 16GB is a pretty dam good capacity =/
seanp789 said:
The in store activation is averaging about 20 minutes per person. So depending on how many registers they have open you can estimate your time in line. The lines at the AT&T stores have been shorter than the Apple stores. They also have fewer phones in inventory so if you are not near the front of the line don't waste your time. Just do a direct fulllfillment order and you can get your phone in about a week.
JBMAC said:
[b]Originally posted by Loquacious1:[/b][quote]Amazing anyone would stand in line for a phone. Sorry, just can't see it myself... however it's good for Apple stock addicts. :^) Every time they release new product this sort of thing happens, so for those who haven't figured this out by now it's hard to feel sorry. Besides early adopters who can't wait have issues beyond help, acting petulantly spoiled being only one.[/quote]
JBMAC said:
[b]Originally posted by Loquacious1:[/b][quote]Amazing anyone would stand in line for a phone. Sorry, just can't see it myself... however it's good for Apple stock addicts. :^) Every time they release new product this sort of thing happens, so for those who haven't figured this out by now it's hard to feel sorry. Besides early adopters who can't wait have issues beyond help, acting petulantly spoiled being only one.[/quote]
JBMAC said:
something funny here; those comments above were viewed by me, not posted by me. Wonder what's going on?
phantasm66 said:
I wonder how long it will be before someone is murdered over an iPhone...
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