The outage lasted about 30 hours and has since been fixed, but the company offered no explanation as to what caused the problem nor as to why it took them so long to repair. This is just the latest in a series of incidents that have affected Gmail, following a similar problem in August and a couple of lengthy outages back in 2006, which understandably has raised some questions among IT professionals about the efficacy of using SaaS solutions as a foundation for business communications.
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