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Microsoft acknowledges problem with Windows 7 student upgrades

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On October 23, 2009, 3:35 PM

Many users are reporting pesky issues with installing the downloadable $30 student upgrade copy of Windows 7. It would seem that instead of receiving a standard ISO image, they are handed an executable (Win7-P-Retail-en-us-x64.exe) and two other files (setup1.box and setup2.box). This is obviously not intended, and Microsoft is looking into the situation. Redmond is also offering a refund for those affected, according to Engadget.

In the meantime, it's easy enough to create an ISO image with the provided files. DownloadSquad offers a straightforward five-step process to making an ISO that will set you on your way to installing Windows 7. Also worth noting is that Microsoft has just released a tool that will make a bootable USB flash drive or DVD out of the Windows 7 ISO -- a nice addition for less experienced users, especially owners of netbooks, which generally don't have an optical drive.

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User Comments: 28

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  1. ok, so i start d/l the student version of windows 7, and at some stage (as i left the d/l overnight) the progress has changed to -11000/22300K..... how on earth did it become a negative d/l.... meanwhile, checking my dl status, i have successfully d/l 2GB overnight, and into nothing????!!!

    anyone else had this trouble???

    Tarcs

  2. Staff

    Here is the hilariously complicated Windows 7 Upgrade chart. According to this, you cannot upgrade from a Home version to Professional. You must upgrade to Ultimate or another Home edition. It's totally an artificial limitation and I don't think I understand the reasoning, but... that's the way it is.

    [link]

  3. I can get this from MSDN Academic Alliance through my school for free. If there are any other students out there, check with your school.

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