Recent Windows patches may cause black screen, free fix available (updated)

User Comments: 54

1. December 1, 2009 8:32 AM
   ColdPreacher said:

   Wow at least Prevx made a fix for Microsoft's error

   Reply
2. December 1, 2009 8:41 AM
   LightHeart said:

   I've patched over 100 machines (XP, Vista, 7, 2003, 2008, 2008 R2) with no problems at all. I don't know of anyone else who has discovered the problem and I'm not saying that it does not exist though I tend to agree with the first comment in the thread.

   Reply
3. December 1, 2009 9:26 AM
   AbsolutGaloot said:

   Just when I thought MS had gotten their act together with Win7, they go and goof it up. I'm extremely impressed by how well Win7 has worked so far, and was almost convinced that they'd released an operating system that works well without 6 months and 2 service packs of work.

   Reply
4. December 1, 2009 9:59 AM
   Nirkon said:

   Is it just me or does anyone ask how you install this software if you cant see your own desktop?

   Reply
5. December 1, 2009 10:43 AM
   dextersh said:

   Big surprise, that Microsoft's patches are full of errors. I can't understand how their OS continue to be the most selling one. All Windows operating systems are being sold without even half the testing there should be. How could anyone sell that kind of products!? It's like: "Are you ready with the new Windows guys? - NO, it needs like 3 years of testing first! - 3 years!? F**k that. We are releasing it in a month, and when people find the errors we might begin to fix them. By the way start the new OS, with the even prettier buttons"

   Reply
6. December 1, 2009 11:50 AM
   Se7enVII said:

   Haven't had this problem myself and I haven't heard of anyone else having this problem either. Must not be too common of a problem.

   Reply
7. December 1, 2009 12:31 PM
   windmill007 said:

   The problem is with Prevx software. It is funny how they are blaming Microsoft. Reason its not a common problem is no one uses that crappy Prevx software. tried it one and it didn't help out at all.

   Reply
8. December 1, 2009 1:07 PM
   Guest said:

   The Mac Ads were right.

   Reply
9. December 1, 2009 2:22 PM
   

   zeymo said:

   WORKED GREAT!

   My video card was disabled for like 1 month until I found this , it works again!

   Reply
10. December 1, 2009 3:04 PM
    

    Aolish said:

    Doesn't Microsoft test this stuff before it hits the market? I realize that the market is extremely vast but come on,

    I was just about to say the same thing but with the vast amount of different configurations out there... i guess it can get difficult sometimes.

    Reply
11. December 1, 2009 4:52 PM
    jgvmx said:

    I guess it's time for microsoft to include aero-themed BSODs, c'mon those error screens look like they were taken from 3.11, we want things to be pretty and translucent! (sarcasm).

    So, there was some undiscovered bug on a new os, now thats quite uncommon right?

    Reply
12. December 1, 2009 5:43 PM
    ken777 said:

    Prevx is now agreeing with Microsoft and saying that the patches are *not* to blame.

    Reply
13. December 1, 2009 7:51 PM
    Basher said:

    All software has bugs. Some are more prevalent than others. It is quite impressive that through MS's open beta for W7, there were never any huge gamebreaker bugs. Compared to a couple of Snow Leopard's bugs, this is nothing and it only took MS a day to respond. It took Apple quite a while to even admit to the guest account bug.

    Reply
14. December 1, 2009 11:51 PM
    

    Fragrant Coit said:

    I thought this had a funny smell.... A bit like cow pats, but with a more masculine scent1

    ;-)

    Reply
15. December 2, 2009 12:22 AM
    ET3D, TechSpot Paladin, said:

    I think it's interesting how we were all ready to believe that Microsoft is to blame, based on an accusation by someone from a company we've never heard of. Even those who thought his own software had problems believed it was linked to the patch.

    Reply
16. December 2, 2009 2:22 AM
    UT66 said:

    rendering your computer useless. this is how you do it, people.

    Reply
17. December 2, 2009 2:49 AM
    WakeMO said:

    This isnt any different then when Apple's Snow Leopard glitch where users computers frooze and they lost everything. Anyways...Windows 7 is awesome and I cant wait to get a 5000 series video card so I can utilize dx11.

    Reply
18. December 2, 2009 3:19 AM
    

    Puiu said:

    I don't have any problem with that update.

    I wonder i there where any people that had that problem since Prevx's claims are "inaccurate".

    Reply
19. December 2, 2009 6:52 AM
    LightHeart said:

    It sounds like Prevx wants to make a name for itself and jumped on a perceived opportunity. Prevx says MS messed up but have no fear we will come to your aid! The press and some MS beaters jump on the bandwagon (some press just reported the problem and some blammed MS). MS investigates and talks to Prevx, Prevx says "My bad" and we all march on.

    Reply
20. December 2, 2009 8:53 AM
    Guest said:

    I got some nice blue on the screen and next boot was black as night. Reboot again and ok.

    Not the first time this has happened after updates to win 7.

    I think I will wait for a proper patch or get a new version of a free virus scanner.

    Reply
21. December 2, 2009 8:55 AM
    Docnoq said:

    All of this Microsoft hate is very misguided. There is no way for Microsoft to begin to test a patch on even half of the available software/hardware combinations out there. It seems like Prevx's software and any other software that "isn't aware of the change" is to blame as it is their responsibility to keep their programs up to date with the latest OS patches - not Microsoft's. I realize it must be very irritating if this problem occurs, but direct the anger toward the ones that deserve it.

    Reply
22. December 2, 2009 8:59 AM
    wcbert said:

    You read someting on the web and that makes it true? I never seen the black screen except when the PC died on it own.

    Reply
23. December 2, 2009 9:04 AM
    Chazz said:

    ET3D said:

    I think it's interesting how we were all ready to believe that Microsoft is to blame, based on an accusation by someone from a company we've never heard of. Even those who thought his own software had problems believed it was linked to the patch.

    I agree completely. If you go back and read the comments it's just that same ol' microsoft sux kinda chatter. Any real problem with windows, Microsoft will patch. I wouldn't use some "patch" some random guy made up and be the test subject.

    Reply
24. December 2, 2009 9:42 AM
    AbsolutGaloot said:

    Chazz said:

    ET3D said:

    I think it's interesting how we were all ready to believe that Microsoft is to blame, based on an accusation by someone from a company we've never heard of. Even those who thought his own software had problems believed it was linked to the patch.

    I agree completely. If you go back and read the comments it's just that same ol' microsoft sux kinda chatter. Any real problem with windows, Microsoft will patch. I wouldn't use some "patch" some random guy made up and be the test subject.

    I think much of the "MS sux" comes from their horrible screwup with Vista. I know I certainly was very wary of Win7 working well without a year of patches and two service packs. So far I have been pleasantly surprised . Good to hear that it's the fault of some third party, and not that there's big doomy flaws that I haven't seen yet.

    Reply
25. December 2, 2009 9:47 AM
    jjbeard926 said:

    As insect stated at the first post, I too am having no problems with the updates. It sounds to me more like the security software broke than Windows in this case. So most of us will probably never see this problem. I'm running 4 computers (different manufacturers too) on Windows 7 now and they all run great. It is good though that there is a free fix for those seeing these issues.

    Reply

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