AT&T halted online sales of iPhone in NYC last week?

By Justin Mann on December 28, 2009, 3:10 PM
With little explanation, AT&T last week halted online sales of the iPhone in New York City -- the most populated city in the U.S. Customers in The Big Apple were greeted with a generic failure when trying to purchase an iPhone, telling them to "shop for another phone". The iPhone is once again available online, but AT&T's reasoning is still a mystery.

AT&T has admitted that their cell network is having difficulty coping with the surge in data usage by smartphones -- much of which the iPhone is responsible for. Dense areas like NYC would be hit hardest by demand, so it's possible AT&T was trying to prevent its network from collapsing in the region.

If that were the case though, you'd expect sales to stop elsewhere, but the iPhone was still available through AT&T and Apple retail outlets. It has also been suggested that the carrier was attempting to reduce fraud -- though, that also seems unlikely.

Regardless of AT&T's logic, might this be a sign that Apple should finally extend the iPhone to other providers?




User Comments: 7

Got something to say? Post a comment
Timonius Timonius said:

The time for AT&T exclusivity is over (and never should have been). Apple already has a great prescence in the smart phone market, they could do better by giving the consumer some more choices (as usual with Apple, I don't choose them due to their lack of 'choice' . Of course AT&T could always raise their prices in high usage areas like NYC but then that would probably be counterproductive (But then again high prices go hand--in-hand with Apple anyways ).

TomSEA TomSEA, TechSpot Chancellor, said:

Telling consumers to "shop for another phone..."

Is that for real? If so, it's mind boggling to think that a distributor for ANY product would say something like that to its consumer base. That's absolutely nutz.....

Relic Relic, TechSpot Chancellor, said:

TomSEA said:

Telling consumers to "shop for another phone..."

Is that for real? If so, it's mind boggling to think that a distributor for ANY product would say something like that to its consumer base. That's absolutely nutz.....

Not really nuts, better then maybe admitting that there network simply can't handle it imo. And then having to actually fix the issue instead of sweeping it under the rug.

Guest said:

Apple would lose a big chunk of their sales if they were to move to a service provider such as Verizon, or Sprint. the reason behind this is simple, keeping the IPhone on a SIM technology such as ATT or T-mobile allows people who cannot get approved for service, to buy a prepaid sim and use it with either companies. As much as Apple dislikes the jailbreak feature, it is helping them with sales!

tengeta tengeta said:

Is this that "big plan" to fix data jams in NYC and San Fransisco?

9Nails, TechSpot Paladin, said:

My contract was up and I tried to get 4 new iPhones with AT&T... Their plans aren't very good and I would end up spending about $250+ for their services. I went to another carrier and am spending a little more than half that for Android phones, and have everything that I need. And the phones are super cool, the service is slightly better.

I don't know how AT&T's cellular network cannot be the best for the prices that they're asking. If I was investing in their company, I'd pull my money out because something isn't adding up.

SNGX1275 SNGX1275, TS Forces Special, said:

AT&T's 3g network is a joke, just like Verizon says in the commercials. I live in a town with a population of ~20-25k depending on the time of year (college town) which is along an interstate highway and we don't have 3g access here.

Load all comments...

Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...
Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.