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Rumor: Apple halts production of 27-inch iMacs to fix numerous display issues

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On February 2, 2010, 9:00 AM EST

Apple has halted production of all 27-inch Core i5 and i7 iMac systems, according to an unnamed source cited by Hardmac. Cupertino is working to resolve several display issues and will not resume assembly of the systems until a "reliable and definitive fix" is found.

In December, complaints of a flickering or flashing display prompted Apple to release a firmware update to correct the problem, but user reports of the issue continued to pile in. Additionally, many iMac owners say their display is plagued with a yellow tinge -- something Cupertino has recognized internally.


The 27-inch iMac has been nothing but a headache for Apple since it launched last October. Other complaints range from high-pitched whines and whistles to DOA systems -- and some were downright smashed. If you intend to buy a 27-inch iMac, it's probably in your best interest to wait until the dust settles.

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User Comments (2)

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yukka
on February 2, 2010
2:51 PM

Thats a great bit of mud in the eye of anyone who tries to say Apple Macs are flawless. The email from their customer service is absolutely awful - if a customer asks for an immediate fix they are offered a refund. If they give contact details they can have a replacement lcd panel. It sounds like if a customer doesn't cause enough problems on the phone will get dismissed.

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SNGX1275
on February 2, 2010
3:58 PM

An Apple spokesperson said "...production has continued while the company fixed the problems with flickering screens..." and also says that the demand is still high and that is the reason for the delays in shipping. Source: [link]

Apparently the lag time between order and ship is down from 3 weeks to 2 weeks.

Also Apple has released a 2nd firmware fix. Source: http://support.apple.com/kb/DL998

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