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If your 13-inch MacBook was purchased in that timeframe and shows a flashing question mark on the screen, Cupertino wants to hear from you. You can bring the system to Apple or an Apple Authorized Service Provider to determine if the drive is eligible for free replacement. The company is also offering some customers reimbursements for out-of-warranty repairs. Coverage is only extended for three years from the original purchase date or until August 15, 2010 (whichever is longer), so don't put it off.
User Comments: 9
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tengeta said:
Meh, I replaced mine as soon as it acted up... I'm like that with HDD's. Good part on Apple for offering it though it seems a bit late.
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hey i'm fanny from Indonesia.. is it true? cos it happen to my macbook..
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My sister had hers go bad, but i figured it was just bad luck and didn't look into it anymore, we just replaced it ourselves. Just recently the replacement one died. Replaced ourselves again, wish if you could prove you had to replace it yourself that they'd pay you or gift card or something.
And yes, 3 years is too late.
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Staff
It seems like they are offering to reimburse some customers:
"Some customers may have paid for out of warranty repairs that qualify under this program. Apple will contact affected customers (where contact information is available) with details on the reimbursement process. If you believe that you paid for a repair covered by this program and you have not been contacted, you may contact Apple Technical Support."
[link]
Might be worth contacting them.
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Yeh, but you don't qualify if you replaced it yourself.
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Staff
Bummer.
Though, if you don't own the notebook, I can't see why your sister wouldn't be eligible. Especially if you two happen to have different last names.
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mattfrompa said:
I hope this applies to educational programs, because about 1/3 of the macbooks at my workplace have suffered from this problem, and a few currently still are.
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Good of Apple to offer a replacement/extension program. Back when these macbooks were sold the reviews were good, who saw a prematuer hard disk failure coming.
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I have a macbooksin that date range but the measly 80GB hard drive was swapped out ages ago , so no problems here
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