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Yahoo magically restores Flickr account with 4,000 pictures
All the pictures seem to be present, although he says he still can't login. "My account has been restored through some magical recovery process, Flickr 'doesn't have'... Everything looks good from the outside, but I still can't login," Wilhelm wrote on his Posterous blog. "One of the messages from the staff told me they will send me instructions, once everything has been restored to prevent data mixups, so I guess I will have that by some time tomorrow."
Here is Flickr's new letter regarding Wilhelm's account:
Hi Mirco,
Just a quick update. Your account has been restored including photos, comments, groups, etc. External links pointing to these photos were restored yesterday. There are a couple last things we need to do in your account. When that's all done we will send you an email with info on how to log back in.
As noted before, we've added 25 years of Pro to your account and we sincerely apologize for the inconvenience.
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User Comments (12)
Post a comment|
Mizzou
on February 3, 2011 11:06 AM |
How surprising, isn't it amazing how motivated Yahoo got once this starting spreading over the internet like wildfire |
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myrmidonks
on February 3, 2011 11:06 AM |
on homepage, the letter doesnt show up. Only when clicking on the full story can one read it. Also, please fix "from from" in Wilhelm's quotation. Thx |
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Guest
on February 3, 2011 11:13 AM |
haha..funny...Bad press does have some value. |
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RaiDeR55
on February 3, 2011 11:42 AM |
4 years of Pro to 25 years!!! Plus account fully restored he ended up doing ok..Maybe they do have backups lurking around for Flickr.. |
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Benny26
on February 3, 2011 12:31 PM |
And the "Luckiest man of the week award" goes to.... |
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captaincranky
on February 3, 2011 12:52 PM |
4 years of Pro to 25 years!!! Plus account fully restored he ended up doing ok..Maybe they do have backups lurking around for Flickr.. Um, maybe, maybe not. When an account is "deleted", I believe that just the links to the data are broken. So at least for a time, the data blocks still exist on the server HDDs. When this happens to an Email account, an operation called an "alias re-point" is undertaken, in an attempt to reconnect the user to the original user name. Accordingly, since this was an "accidental' deletion, there would be no need to scrub that portion of information from the drive by perhaps, zeroing out the drive. Although Benny does have his point, that this user was "lucky", since perhaps the restoration was effected before the space on that particular drive(s), was needed for incoming new data. The "luck" here, is partly due to the fact the the server farms are getting so massive, the space simply isn't needed right away, (if ever(?)). |
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Scshadow
on February 3, 2011 1:37 PM |
My guess is they got all fancy with the full database backup and found a way to extract his account only. But still, motivation was what made this possible. |
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Per Hansson
on February 3, 2011 3:50 PM |
Scshadow; That and allot of manual work, trust me, been there, done that It's kinda disconcerting that it takes this much news coverage to get the kind of service you would expect anyway, I'm at this stage with a big hardware company, it begins with the letter A and ends in capital SUS. I'm still contemplating what to do, but when seeing these companies boast so much about how good they are it really pisses me off... [link] "Acting on our philosophy and promise of inspiring innovation and persistent perfection" -Now that's a mouthful! |
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captaincranky
on February 3, 2011 4:13 PM |
"Acting on our philosophy and promise of inspiring innovation and persistent perfection" One really glaring omission is the verb, "delivering"....!
-Now that's a mouthful! |
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aj_the_kidd
on February 3, 2011 6:53 PM |
External links pointing to these photos were restored yesterday Would have been a nightmare to set those up all again. I did find the reply rather impersonal, to start off with "Just a quick update" to me shows they don't deal with customers too often |
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Obi-Wan Jerkobi
on February 3, 2011 7:27 PM |
Shouldn't they be able to restore lost crap anyway? I mean, a company this big has to make backups. |
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mosu
on February 4, 2011 12:50 AM |
It's really about motivation, they only tried to come cheap in the first place and after seeing the response they did the right thing. |
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