Read on full site | Join TechSpot! (it's free) | Bookmark / Share this



Bad_pool_caller (c2)

catherinesc
10-06-2008, 01:51 PM
My XP machine has been rebooting itself after recovering from a serious error. I am never using the machine when this happens. Because several of us use the machine I don't really have a time of reference for when it started, but suspect it started with my new monitor. I believe I had to install new drivers.
Can someone help me read this to see if I am even close?
Thanks!

Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp2_gdr.070227-2254
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
Debug session time: Sat Oct 4 13:02:33.855 2008 (GMT-7)
System Uptime: 4 days 9:59:49.142
Loading Kernel Symbols
........................................................................... .........................................................................
Loading User Symbols
Loading unloaded module list
..................................................
*************************************************************************** ****
* *
* Bugcheck Analysis *
* *
*************************************************************************** ****

Use !analyze -v to get detailed debugging information.

BugCheck C2, {7, cd4, 4100602, e32db3b8}

Probably caused by : ntkrpamp.exe ( nt!ExFreePoolWithTag+2a3 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*************************************************************************** ****
* *
* Bugcheck Analysis *
* *
*************************************************************************** ****

BAD_POOL_CALLER (c2)
The current thread is making a bad pool request. Typically this is at a bad IRQL level or double freeing the same allocation, etc.
Arguments:
Arg1: 00000007, Attempt to free pool which was already freed
Arg2: 00000cd4, (reserved)
Arg3: 04100602, Memory contents of the pool block
Arg4: e32db3b8, Address of the block of pool being deallocated

Debugging Details:
------------------


POOL_ADDRESS: e32db3b8

FREED_POOL_TAG: IoNm

BUGCHECK_STR: 0xc2_7_IoNm

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: DRIVER_FAULT

PROCESS_NAME: explorer.exe

LAST_CONTROL_TRANSFER: from 8054a583 to 804f9deb

STACK_TEXT:
ab1832c8 8054a583 000000c2 00000007 00000cd4 nt!KeBugCheckEx+0x1b
ab183318 80582037 e32db3b8 00000000 8a9c18e8 nt!ExFreePoolWithTag+0x2a3
ab183400 805bddc0 8a9c1900 00000000 89dfda28 nt!IopParseDevice+0xadb
ab183478 805ba448 00000000 ab1834b8 00000040 nt!ObpLookupObjectName+0x53c
ab1834cc 80574ec1 00000000 00000000 00000001 nt!ObOpenObjectByName+0xea
ab183548 80575838 00fde984 00100020 00fde93c nt!IopCreateFile+0x407
ab1835a4 80578ff7 00fde984 00100020 00fde93c nt!IoCreateFile+0x8e
ab1835e4 8054086c 00fde984 00100020 00fde93c nt!NtOpenFile+0x27
ab1835e4 7c90eb94 00fde984 00100020 00fde93c nt!KiFastCallEntry+0xfc
WARNING: Frame IP not in any known module. Following frames may be wrong.
00fdebd0 00000000 00000000 00000000 00000000 0x7c90eb94


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!ExFreePoolWithTag+2a3
8054a583 8b45f8 mov eax,dword ptr [ebp-8]

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: nt!ExFreePoolWithTag+2a3

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrpamp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 45e53f9d

FAILURE_BUCKET_ID: 0xc2_7_IoNm_nt!ExFreePoolWithTag+2a3

BUCKET_ID: 0xc2_7_IoNm_nt!ExFreePoolWithTag+2a3

Followup: MachineOwner
---------

0: kd> !amalyze -v
No export amalyze found

Achilles_ny
10-06-2008, 04:25 PM
You're on the right track. It's likely a driver issue; hit F8 just after the BIOS loads to enter Safe Mode, inside Device Manager, you should be able to uninstall the errant driver.

Ad
10-06-2008, 04:25 PM
  

Route44
10-06-2008, 05:41 PM
0C2 errors are caused either by a faulty driver or buggy software. In what you posted it cited the driver ntkrpamp.exe which is a core Windows driver which you definitely don't want to delete.

So...

1. Run chkdsk in your Run option in your start-up menu.

2. Run vieus/malware scan; could be with that you might have picked something up because several of you use it.

* Let us know of the results.

Post a reply, see related topics & more

Tip: Download Advanced SystemCare 3 Free - Clean, Repair, Protect & Optimize your PC.



 Top Technology News

TechSpot Blog: Disable Windows automatic check for solutions after a program crashes

Weekend Open Forum: Google Chrome OS and the future of cloud computing

Tech Tip of the Week: Unearth Region-Specific Windows 7 Themes

Weekend tech reading: How to run Chrome OS as a virtual machine

Sony: PlayStation 3 to be 3D-capable via firmware update

iSuppli: DDR3 to account for over half of DRAM shipments by Q2 2010

Facebook named third most popular video website behind YouTube and Hulu

Patriot introduces new PS-100 SSD series

More Tech News

  
 Software Downloads

WinDVD 10.05 Pro 2010 (formerly WinDVD Platinum)

Opera 10.10 for Windows

Mp3tag 2.45

FinalBurner 2.15

Google Chrome 4.0.249.00 Beta

Magic DVD Creator 11.0.10.189

Dynamic Notes 3.44

More Downloads



Copyright © 1998-2009 TechSpot.com. TechSpot is a registered trademark. All Rights Reserved.