I have a acer 620p flatbed scanner. I used to have window 98 my scanner worked perfect. I have a new computer with xp and my scanner needs update drivers to support xp. help!

is this the driver your looking for http://www.techspot.com/drivers/index/file/information/1671
HTH :)

For problems with the Acer 620P and probably other Acer scanners in operating systems beyond Win98 (definitely XP), do the following:

First, BENQ now owns Acer scanners. Go to:
http://www.benq.com/drivers/imaging_drivers.html for the new version of mirascan_v3424p.exe. (You can also find it at other download sites.)

Then download and read the installation instructions from BENQ. You'll see a link to installation instructions. From there, click on "How to install my P-model scanner in Windows XP" Or go to:
http://www.benq.com/ss_download/drivers/imaging/installation/mira3423_photoex_install.pdf

These instructions are the key. After two days of struggle, the above method worked perfectly. The only trouble was I couldn't see the scanner in their last step (refresh step.) I had to restart, and then everything was fine.

Good luck.

Does any one know how many volts and amps the scanner requires? I have the scanner, however, I have lost the power supply, so I need to buy a new one. Can anyone please help me out with which one. Thank you.

120V 60Hz 20W Input
12VAC 1200mA Output

For problems with the Acer 620P and probably other Acer scanners in operating systems beyond Win98 (definitely XP), do the following:

First, BENQ now owns Acer scanners. Go to:
http://www.benq.com/drivers/imaging_drivers.html for the new version of mirascan_v3424p.exe. (You can also find it at other download sites.)

Then download and read the installation instructions from BENQ. You'll see a link to installation instructions. From there, click on "How to install my P-model scanner in Windows XP" Or go to:
http://www.benq.com/ss_download/drivers/imaging/installation/mira3423_photoex_install.pdf

These instructions are the key. After two days of struggle, the above method worked perfectly. The only trouble was I couldn't see the scanner in their last step (refresh step.) I had to restart, and then everything was fine.

Good luck.

The above link no longer is working. Where can I get the directions?

I have a acer 620p flatbed scanner. I used to have window 98 my scanner worked perfect. I have a new computer with xp and my scanner needs update drivers to support xp. help!

I have that driver if you PM me your email address I can send it. Unless you want to go to Driverguide.com, register for free and download it yourself.... :)

I believe that I have the driver. I just can't get my scanner to work. XP tells me my scanner is installed and ready to use, but when I try to use it sometimes I get a message that the scanner is busy or the rest of the time not connected. I am confused.

When I try to use the new hardware wizard, the wizard does not seem to recognize driver's location on my hard drive.