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XP won't recognize SATA Drive or Drivers

Tiduslives
07-06-2009, 09:39 AM
So this is the break down of my problem. Saturday morning I got a blue screen of death, I tried to reboot and Windows got hung on the XP logo repeatedly. It wouldn't boot in safe mode or Last Known Good. So then I tried to repair Windows with the disk with no luck. I decided to reinstall Windows onto the drive. This didn't fix anything, my system still got hung on the XP logo, safe mode, Last Known Good etc. I thought it might be the drive having some corrupted sectors, so I went out to the store and bought a new WD 500GB SATA drive. Knowing XP nor my Mobo supports SATA from the factory I have the controller drivers on my floppy. But here's my current problem. I installed the drive and Windows won't recognize the drive with or without the drivers being loaded. I've done some research and haven't found a good solution for me. One site said to put a jumper between pin 5 and 6 to run the drive as SATA I. This hasn't worked either. Any help is much appreciated. I'd like to see if anyone has any ideas before I exchange this drive today.

On a side note. I had a SATA drive in it before, loading the driver worked when I installed that a long time ago.

CPU Specs
Asus A7V600 Mobo
AMD 2.2 GHz Processor
2GB Ram

raybay
07-06-2009, 12:49 PM
What cables are you using? There are so many bad SATA cables lately?
Since you are using a board with 2 SATA ports that apparently should be supported from the factory, please tell us more. What method did you use to install those controller drivers... do you have a floppy drive installed on that computer.
I would take a close look at your BIOS... because there must be a setting error someplace.

Ad
07-06-2009, 12:49 PM
  

Tiduslives
07-06-2009, 12:53 PM
They are just SATA cables, I don't know of any other kind. It's not hooked up legacy style if that's what you mean. I had a SATA drive connected to those cables until I just replaced it. I downloaded the SATA/Raid drivers from Asus and made a floppy install disk. I haven't changed anything in the BIOS from before either. Asus guy says that it's because the drive is so big. The board can't handle the size.

raybay
07-06-2009, 12:57 PM
We see a LOT of defective or poorly working SATA cables... if yours were low cost or from a suspect vendor, consider testing with others.

Rick
07-06-2009, 01:52 PM
It's anecdotal, but I've serviced thousands of computers that use SATA and I've yet to see one bad cable... It's a stretch, but there might be some other (more likely) things to check.

You have an older board that supports the original SATA standard. Drives these days use a newer version that is backwards compatible: But, occasionally there are issues. For this reason, manufacturers add jumpers to work around these problems.

Maybe you'll have luck with the items I highlighted. The PDF has diagrams you can follow. Try enabling spread spectrum (reduces interference which is an issue with some new SATA drives on older SATA controllers) first. If that doesn't work, try *also* enabling SATA 150 compatibility along with SSC.

http://www.wdc.com/en/library/eide/2579-001037.pdf
WD SATA hard drives are factory set for workstation/desktop
use. For enterprise storage requirements, the jumpers can be set to
enable spread spectrum clocking or power-up in standby modes.

WD SATA drives are shipped from the factory either with or
without a jumper shunt in the spread spectrum clocking (SSC)
enable/disable position (on pins 1 and 2). It is not necessary
to add or remove the jumper shunt on the drive for
workstation/desktop use. For enterprise storage enviroments, use
the following advanced settings:

SSC Mode (Default 1): spread spectrum clocking feature enabled
or disabled. Default 1 setting is disabled or jumper shunt placed
on pins 1–2. Removing the jumper enables the spread spectrum
clocking feature.

SSC Mode (Default 2): spread spectrum clocking feature enabled
or disabled. Default 2 setting is disabled or no jumper shunt
placed on pins 1–2. Adding the jumper to pins 1–2 enables the
spread spectrum clocking feature.

PM2 Enabled Mode: to enable power-up in standby (power
management 2 or PM2) mode, place a jumper on pins 3–4.
This mode enables controlled spinup by spinup command
in accordance with ATA standard and is mainly for
server/workstation environments operating in multiple-drive
configurations.

Note: The PM2 feature is not available on all WD SATA drives.

OPT1: 150 MB/s data transfer speed enabled or disabled. Default
setting is disabled. To enable 150 MB/s data transfer speed, place a
jumper on pins 5–6.

OPT2: reserved for factory use (pins 7–8).

Tiduslives
07-06-2009, 05:12 PM
Thanks for your reply Rick, but in my original post I had stated that I had tried installing it with a jumper between pin 5 and 6 to revert it to SATA I.

Rick
07-06-2009, 05:23 PM
Thanks for your reply Rick, but in my original post I had stated that I had tried installing it with a jumper between pin 5 and 6 to revert it to SATA I.

Yes, but how about pins 1-2?

Tiduslives
07-06-2009, 06:37 PM
No I haven't tried that. Since I don't really understand what SSC mode is. After I'm done typing this I'll google it. I talked to a rep at Asus and explained the problem, after we talked a little bit he's pretty sure the southbridge is dying.

Rick
07-07-2009, 04:13 AM
No I haven't tried that. Since I don't really understand what SSC mode is. After I'm done typing this I'll google it. I talked to a rep at Asus and explained the problem, after we talked a little bit he's pretty sure the southbridge is dying.

You haven't anything to lose, so it is worth a shot. :-)

Spread spectrum modulation (clocking) reduces signal interference, such as that possibly caused by PCI cards, power supplies etc.. SATA - like most other high frequency electronic devices - is susceptible to interference.
If your first hard drive *is* bad, then your second hard drive may not be working merely due to an incompatibility which spread spectrum modulation can solve. This wouldn't be the first hard drive / board combination I've seen to have this problem.

A bad southbridge could certainly cause this too.. It may even be more likely, since your first hard drive failure may have not been a drive failure at all. If that's the case, hopefully you can get it replaced if the board is under warranty. :)

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