I attached 4 of the minidump files, we do have more of them if it could help.
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chrihol 10-25-2009, 06:49 AM I am trying to help out my fathers pc, who crashes couple of times a day. I have tried during one week all trics to my knowledge, but nothing seems to help. I now tried to read the minidump files, but I can't get anything out of them. Is there anyone who can understand what the problem could be, you would enormously help my father and myself by saving lots of time. Thanks a million in advance. I attached 4 of the minidump files, we do have more of them if it could help. kimsland 10-25-2009, 07:36 AM Drivers update required: Printer: Disconnect your printer. Download and run this patch: http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R166239&SystemID=PRN_ALL_A922&servicetag=&os=WLH&osl=en&deviceid=6785&devlib=0&typecnt=0&vercnt=1&catid=-1&impid=-1&formatcnt=2&libid=40&fileid=224497 Restart. Download XP Drivers here: http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R102523&SystemID=PRN_ALL_A922&servicetag=&os=WW1&osl=en&deviceid=6785&devlib=0&typecnt=0&vercnt=2&catid=-1&impid=-1&formatcnt=1&libid=40&fileid=132493 Computer: Then go here: http://www.techspot.com/vb/topic100658.html And update your drivers, especially: S3 Graphics and Network drivers Ad 10-25-2009, 07:36 AM chrihol 10-28-2009, 05:02 AM Thanks for the answer, did all of that but still no help, the pc seems to crash immediately after startup and does this a couple of times, once he is up and running for a while, he seem to remain stable. This morning as well, we could note the following message at the crash 0X00000019 (0X00000020, 0XE1015CAO, 0XE1015CDO, 0XOC060402 ) Anyone who would have any idea, thanks in advance. kimsland 10-28-2009, 06:31 AM That error can mean hardware or software, and there are many reported fixes that worked for some and not others I'm going to state the most obvious one and that is your physical Ram cards Remove the internal Ram card(s) blow out all/any dust Reseat the Ram cards (until they click back in) Then try starting up again If you still have further issues, I'd suggest to run a Memtest scan (some users leave Memtest scanning overnight, which is a good idea) > Here's the Guide (http://www.techspot.com/vb/post653029-21.html)to set you up with getting Memtest to start EDIT Actually run > CheckDisk (http://www.techspot.com/vb/post672297-2.html) as well ;) |
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