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Computer not recognizing CD Rom

p3pilot
01-31-2005, 04:13 PM
I have a DeLL Demension 8100 that I purchased back in 2001. I upgraded it from windows ME to XP Home. I also installed a Phillips CDR-RW a few years back as well.
The problem is that my computer just stopped recognizing the cd rom drives about a month ago. When I start up the computer, I get a message that says:
Diskette Drive 1 failure
Secondary drive 0 seek failure
Secondary drive 1 seek failure

I have gone to the system BIOS and it says the device on these two drives are unknown. I have no idea how these two are supposed to be set up?
Next, I exit out and skip system bios and start windows back up and everything comes up fine. The problem is that I cannot access the cd rom drives. There is nothing even suggesting I have a cd rom in the device manager or my computer. When the computer starts up, the lights come both cd rom drives. I have opened up the case and there are no loose wires. Last month I was so frustrated that I but in xp boot disks into the a: drive and reformatted the computer. By doing this, I lost all my data, but the drives came back. Now I am back to square one!

I have heard that using a USB memory device can cause conflict, but that is all I know about that subject.

Would appreciate any help.

Nodsu
01-31-2005, 04:21 PM
If the BIOS can't find it then Windows won't either.

Check the CDROM drive cable, unplug and replug all the connectors. Swap the cables with the hard drive.

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01-31-2005, 04:21 PM
  

p3pilot
01-31-2005, 05:11 PM
I have tried all that before with no luck. The only thing that corrected it was when I put in the xp boot disks in and reformated the hard drive. I don't understand why this happened again.

Nodsu
02-01-2005, 04:28 AM
You may have a failing IDE controller on your motherboard. Or maybe one of the CDROM drives are going bad.

Try the CDROM drives one at a time. Put the HD on the controller your CDROMs are on and the CDROMs on the primary controller.

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