Just recently, my CD-ROM and CD-RW, (D:\ and E:\ drives) Have stopped working. If I put in a disk, the program does not automatically run, whether it be a game, Audio CD, etc. If I go into 'My Computer' and click on either of the icons for the drives it comes up with a message 'D:\ (or E:\) is not accessible. Incorrect function.' and no matter what else I try (run, clicking a game icon on the desk top, etc...), it won't run the disk and always comes up with this message.
I have windows XP, and I've tried troubleshooting and looking through windows' online support/information, and I'm not finding it very helpful. If I go to 'Device Manager' and look at the device status of either of the drives, it says the "The device is working properly" and doesn't show that anything is wrong.
I have not recently installed windows XP, and I know that the disk drives are compatible with XP, since I've had this computer for over a year and they've worked fine until a few weeks ago. I haven't changed any hardware or anything like that either.
Can someone help me identify what the problem is and suggest some ways to fix it?
howard_hopkinso
07-06-2005, 03:21 PM
Hello and welcome to Techspot.
Couple of things for you to try.
Go into your device manager, and uninstall the devices from there. Now reboot your system, and let Windows redetect them.
If that doesn`t work, maybe changing the ide cable will help.
Regards Howard :wave: :wave:
Ad
07-06-2005, 03:21 PM
wcely
09-04-2005, 12:57 AM
I had the same problem and recently cured it by going to the Drive letter in Windows Explorer and right clicking on it. Go to Properties; Click on Recording; Check "Enable CD recording on this drive". If it wasn't clicked before this will probably do it.
noniekimp
09-19-2005, 11:08 AM
I am experiencing the same problem. I think mine started when I installed/uninstalled XP Pro. I was receiving the 'not accesible/incorrect function' message from both the CD and DVD ROM drives. Of course the device status response that I'm getting is "The device is working properly". After I clicked on "Enable CD recording on this drive" to my DVD ROM drive, I am now able to read CD's in my CD ROM drive, and read CD's and DVD's in my DVD ROM drive. But I'm still not able to burn DVD's! For some reason the burning softwares I use tell me that it's not seeing a disc in the drive when there's one in there. Do you think this is a driver issue?
wlknaack
09-19-2005, 06:03 PM
Try going to Device Manager, expand DVD/CD-ROM, and (in turn) right click each drive, insert your installation disk, and click UPDATE DRIVER. Follow the driver update wizard instructions. See if anything changes.
Also, go to the Event Viewer, and under System, scroll and see if you have any errors involving ATAPI, Event 9. and post what you find here.
fpj10
09-21-2005, 07:58 PM
I lived with the same problem " (It seemed like forever). I did the device manager deletion thing (described by Blink) Did you understand it? I did it every couple of days. It worked fine temporarily. I changed out the cable too.
Eventually bought a Memorex external drive. That solved the problem. I was able to copy. BUT, It didn't correct the problem with my modem. I have an extended warrenty. I called The Ins. Co. and did the SYSTEM RESTORE thing Be prepared to lose everything if you do.. They finally sent someone to replace the defective drive. However it sounds like your problem is more complex because you cant read anything on any drive. SOOOOOoooooo
I'm of ther opinion that you need 'in house' service. Hope you have insurance.
runner1738
09-29-2005, 06:37 PM
Just recently this problem has started on my toshiba satellite 5105, it will run any install disc or anything that is not a burned cd, doesnt matter if the cd is blank or not, i tried what howard suggested, of unistalling it, nothing changed, well the only thing that did, was when i put in a burned cd(CDR) it \doesnt do anything i have to right click on the E: drive and have it say "E:\ is not accessible incorrect function." I am getting really frustrated at this , because obviously i want to look at what I burned, its a MAt****a UJDA 730 dvd/ cdrw drive, and i tried looking on the toshiba disks that came with this laptop ,and i tried installing a file Q311455 that said something for the cd rom, but it wouldnt let me because of the sp, so should i uninstall the sp and try that file? it was a drive that was on the recovery disk. Any ideas, i would rather not have to replace my whole cd drive , but if thats the only sure fire way of fixing it, let me know. thank you very much hope to hear some great advice.
Ad
09-29-2005, 06:37 PM
runner1738
09-29-2005, 08:52 PM
ok i tried the enable writing of the cd, and i can view the cd, but it says the cd is blank , when im sure there is data on it, i think i am going to take my discs to school and see if they will even open there, it treats cdrs' as blank cds, install discs will work fine, doesnt matter the manufactor all of them dont want to show themselves , so im at a loss of what to do, but go to another computer and see if i can even access the data on them
runner1738
09-29-2005, 08:57 PM
sorry i am just adding as much information as i can , i just tried opening a burned copy of a game, and it worked, it actually worked, so i guess its having trouble, with the music, pictures and so forth ones, any idea why? could all the data have gone corrupt, the cds didnt last or something? it doesnt look like damage or anything like that
edit it came back to me and said E:\setup.ins file has been corrupted unable to load install instructions error 704
stratus5b
12-14-2005, 09:38 PM
I have a few instances of:
Event Type: Error
Event Source: atapi
Event Category: None
Event ID: 9
Date: 11/26/2005
Time: 8:05:53 AM
User: N/A
Computer: COHO
Description:
The device, \Device\Ide\IdePort1, did not respond within the timeout period.
Go to the following link and see if it provides some help:
http://erpman1.com/current/atapi-xp.html
stratus5b
12-15-2005, 10:56 AM
Link isn't working right now.
wlknaack
12-15-2005, 01:23 PM
Try again:
http://erpman1.tripod.com/current/atapi-xp.html
If it still doesn't work, click on my name, then all posts, and go to the post "Is there a "bug" in the atapi controller?" The link is there and working
pakman
05-17-2007, 03:58 PM
"I had the same problem and recently cured it by going to the Drive letter in Windows Explorer and right clicking on it. Go to Properties; Click on Recording; Check "Enable CD recording on this drive". If it wasn't clicked before this will probably do it."[/QUOTE]
I have the same problem with my Sony (factory installed) D drive -- it will not recognize blank discs. I tried updating the drivers, uninstalling the drive and rebooting -- nothing worked. I then tried doing the above, but could not find a tab "Recording" -- can somebody please help me out.
Thanks
Krymson
06-10-2007, 10:12 PM
Has anyone run into the problem where the "recording" tab is not present?
I am having the issue where I get the "Drive inaccessible. incorrect function" error.
I did r-click the drive under explorer and then to 'properties', however no 'recording' tab existed. So I cant help but feel I am overlooking something.
I am running XPpro and the device in question is a LiteOn DVD-RW. When I get back home (@work currently) I will attempt the 'uninstall' and reinstall technique, but the no 'recording' tab is bothering me.
Suggestions to look into?
Thanks all.
TRAVEL MGR
06-25-2007, 01:16 PM
Krmson,
I have XP, found the 'recording' tab. Had some updates that required a restart, anyway, and after restarting no more problems. Whew! Thank goodness. I got off the hook, the simple way, the first time. How have things been for you, any progress?
Krymson
06-26-2007, 04:40 AM
Some, I did the uninstall/reinstall and managed to get the 'recording' tab. Still didn't help with the dvd burning. When I explore the dvd with a blank disc it reads free/used space as 0 bytes and capacity as 0 bytes... I am using Memorex DVDs and at this point can only assume that the media is not compatible.
I have managed to burn data onto CDs, so I will have to get some different DVDs and try again.
lady1geek
06-26-2007, 04:16 PM
Am having the same problem. All of sudden my Toshiba Laptop M45-S2693, which has been a flawless machine, will not recognize the DVD component of the factory installed CD/DVD burner, nor will it recognize my external DVD burner as anything except a CD drive. I am unable to transfer files from harddrive to either DVD burner, because as soon as a disk is inserted, i get "D:\Device is not accessible. Incorrect function." Both of these burners have been workhorses until yesterday! I've checked device manager, checked/unchecked/re-checked the "Enable Audio CD;" have uninstalled devices and had computer find the new hardware. Nothing works. Toshiba will charge $35 for a phone consult - am reluctant to go that route, because I have no assurance they'll be able to solve my problem - although I am confident they'll take my $35. <g> Am reluctant to run immediately to a service place, because years of experience have taught me that they prefer to make things easy on themselves by reformatting the harddrive. Just now bought a new batch of disks, that wasn't the problem.
I'M DESPERATE! Thanks for any suggestions.
NDXDMB
07-11-2007, 11:59 PM
hey,
Sadly I am having the same exact problems. After reading this thread I noticed that there seem to be problems with Toshiba's and the Matsh!ta DVD-RAM. Has anyone else noticed this?
I have a Toshiba, and like everyone else my cd-rom and dvd drive have worked really well until this happened. I tried EVERYTHING! System restore, changing the registry... even going back to my recovery disks and still no answers.
I did a windows update a couple of days ago. I rebooted and thought everything was fine except for when I tried to play a disk I had burned.
Does anyone think there is a correlation between the windows update and the cd-rom problems? I mean, it sounds a little too coincidental that we all have the same brands of computers and cd drives.
if anyone figures this out I will be checking back.
Thanks for reading this.
lady1geek
07-12-2007, 12:16 AM
Thanks very much for the response. My problem has been solved and, while I doubt the solution is likely to be the same for anyone else, it's still, it's worth knowing.
After trying everything, took my laptop to an authorized Toshiba service center. After two days, they gave their diagnosis: a wafer-thin, virtually invisible oval of polypropylene from a disk sleeve had fallen into the disk tray, such that, when the tray was closed, it covered up something required to read the DVD. From time to time, apparently, it would come unseated, which is how it happened to be discovered.
Now hear this: they had my machine for two days and would not accept a penny. I would happily have paid them - all they have to sell is their skills and their service, and they put a lot of time into finding the solution. What great folks!
I hope someone else will be as fortunate as I in determining a solution. Mine works like a charm, once again.
LaraPasfield
09-20-2007, 03:31 AM
Gosh you guys are great! Suddenly my CD drive would not recognise empty CDs anymore, only if I formatted them wiht DLA first which I did not really want to do. Recorded CDs were no problem.
I already thought I have to buy a new PC and I looked in google and found you and the answer: going to the Drive letter in Windows Explorer and right clicking on it. Go to Properties; Click on Recording; Check "Enable CD recording on this drive". If it wasn't clicked before this will probably do it. FIXED IT!!!!!!!!!!!!!! Thanks Heaps
shamsaur
09-27-2007, 05:06 PM
I had the same problem and recently cured it by going to the Drive letter in Windows Explorer and right clicking on it. Go to Properties; Click on Recording; Check "Enable CD recording on this drive". If it wasn't clicked before this will probably do it.
What do you mean going to the drive letter in IE???
I'm extremely confused. I'm suffering from the same problem.
But I have no idea how to go to the drive letter??!?!??!
LaraPasfield
09-27-2007, 06:45 PM
Hi shamsaur, going to the drive letter means going into either "My Computer" or "Windows Explorer", where you see listed all your files, folders and also your Harddrive C:\, your CD-Rom Drive (usually D:\, but can be different) etc.
The "Drive Letter" is the letter identifying the hardware, in your case you need it to get to your CD-Rom drive.
By right clicking on it, you'll be able to access it's properties and follow instructions given above. Good luck.
mailpup
09-27-2007, 08:21 PM
By the way, welcome to the forums, Lara. I love to see new members who have received some help turn around give some help. It is what these forums are about.
HiVoltg30
10-17-2007, 04:15 PM
Okay I have the same problem as all of you with Windows XP Professional, my CD drive can read, run and download from my CD’s. It just won’t allow me to Copy or move anything to a blank CD or even one that I wrote on previously, when I try that latter one I get the error message; “Files on this CD-ROM drive are Read-Only. You cannot copy or move files over to the CD-ROM Drive.”
This started about May of this year, 2007.
* Note* Over a year ago, I did have a full computer crash (Windows XP Home), so I wiped everything and set my computer with a new Windows XP Pro.
Also like Krymson, I right-clicked the drive under explorer and then to 'properties', however no 'recording' tab existed.
I tried uninstalling the Drive, which is LITE-ON COMBO SOHC-4832K.
Rebooted the comp detected it and still no use.
I tried what wlknaack said and installed and ran the Windows XP KB920918 Atapi.sys hotfix … still nothing!
(I have the Service Pack’s 1 – 2 –3 and also the SP2 Update).
I know the blank CD’s are good; I bought three different brands and got the same results on all of them.
So, am I missing something? An upgrade, or some kind of magical fix-all?
Or does my CD-ROM drive just need to be replaced?
LaraPasfield
10-17-2007, 05:03 PM
Hello High Voltage,
When I had not yet found the fix which worked for me (as above) I had a temporary solution of formatting my new cds with DLA first. That's a pain, but maybe this works until you fix your system.... :) Lara
BrianInVasastan
11-26-2007, 08:55 AM
This problem has been driving me mad for a long time. Last week I finally discovered that the problem is Norton, not Windows as I had asumed.
Check out this link
(link deleted. I am not allowed to post links! Go to Symantec.com and search for "drive is not accessible. Incorrect function.")
After doing what it said there, I reactivated Norton Anti-virus and the problem was still fixed. I can access my floppy, CD and DVD drives again now.
Brian.
LaraPasfield
11-26-2007, 03:03 PM
Hi Brian,
I don't use Norton but NOD and have done so since many years. This just shows that with PCs there are different causes for the same problem with different solutions, we computer folks just have to be so bloody smart to outwit these machines constantly :) Glad you fixed it!
HiVoltg30
11-27-2007, 10:10 PM
Well I tried Brian’s advice and went to Symantec.com today, followed all of the directions, but sadly it didn’t work for me. :(
I also tried loading some other burning software (since I have always used Windows Media Player in the past).
First I tried iomega’s “Hotburn”, but my model of CD/DVD burner wasn’t recognized by their system, so that failed.
Next I tried Nero 6, with still no success.
So I resorted to trying Nero 7 and later Nero 8… No luck with either.
So I am a complete loss!
Someone mentioned that it may be a problem with my Windows XP Pro - something may have gotten distorted or deleted at sometime… etc.
I have the Master Disc, but not sure how to use it to check for that type of fix.
If my memory serves, I believe all of this started around last May when I renewed my Norton online. :suspiciou
LaraPasfield
11-27-2007, 11:36 PM
Have you tried this from my first post: going to the Drive letter in Windows Explorer and right clicking on it. Go to Properties; Click on Recording; Check "Enable CD recording on this drive". If it wasn't clicked before this will probably do it.....
Or formatting your disks with DLA? That's cumbersome, but at least you can burn CDs...
HiVoltg30
11-28-2007, 12:10 AM
Have you tried this from my first post: going to the Drive letter in Windows Explorer and right clicking on it. Go to Properties; Click on Recording; Check "Enable CD recording on this drive". If it wasn't clicked before this will probably do it.....
Or formatting your disks with DLA? That's cumbersome, but at least you can burn CDs...
I can't find anything in Properties that says anything about Recording
HiVoltg30
11-30-2007, 04:27 PM
**Update**
Well off Yahoo answers I had someone recommend trying CDBurnerXP.
Which is programmed for that OS.
I loaded it and wow! It worked!!! I was shocked!
Best of all it was free!
It is missing some features I would like to have, but it’s working so I am not complaining.
I still get the same response when I try to access the CD’s by clicking the Drive icon on the computer, so nothing that way has changed, which I would still like to solve.
But going through the new burning software will keep me from pulling my hair out in the meantime. :grinthumb
Braunsky
12-26-2007, 12:33 AM
I have an internal CD drive and an external DVD/CD drive. If I check "enable recording" on one of them, it gets unchecked on the other. I do have Nero with IN CD, which I've just updated, as well as Cyberlink DVD Suite and Photoshop Elements & Premiere. Turning off Norton autoprotect does not help. Any ideas? Software conflicts between the different programs that can burn CDs & DVDs? A Windows XP glitch?
Clobbohead
01-21-2008, 09:59 AM
I've searched all over the web trying to solve a pc problem, and of all the forums this one seems to be the best. Great attitude, here.
I'm pretty ignorant with computers and not afraid to admit it. It's a love/hate thing. When everything is working I find it to be a wonderful tool. When something goes wrong I could cremate it.
I have a HP with Windows XP, SP2. I use it mostly for picture editing (Love digital cameras!), and storage, and editing live audio recordings (legally). And of course to surf the internet, and email.
Rick
Clobbohead
01-21-2008, 10:01 AM
Thought I was posting in the 'introductions'...maybe admin can move it?
Sorry,
Rick
veena007
01-23-2008, 01:53 PM
I have the same problem but when I go to My Computer the D drive is not listed .I think I Uninstall the D drive What can I do to reinstall it . The laptop does not detect boot CD either. Help
fpj10
01-30-2008, 03:30 PM
D Drive has once again become 'not accessible incorrection function' . The same thing happened in Sept 2005. At that time , PC was under warrenty and they put a new drive.
I can read all and any disks. I just can't write to blanks and partially used disks.
I have tried all the usual corrections, ie: uninstalling and reinstalling drives. { I DO NOT have the availability to click enable CD recording on this drive.. { I tried both the Disk manager. and Device Mgr. NO LUCK
So I bought a new memorex drive . After installing it, ~~ imagine my surprise when it has exactly the same error as the factory one.
I called memorex support. They were as helpful as was possible. But, it all seems to boil down to the period of time when I last renewed Norton anri virus.
This is a great story, isn't it ???
However, here I am again, looking for some new help.
Any suggestions ~~ PLEASE !!
dushyant87
02-05-2008, 02:16 PM
I'm experiencing the same problem for the past 30 mins. That's when I decided to do a google and got to this link. The problem with me is that, first of all, instead of showing my drive as a DVD-Ram drive, it says CD Drive. I burnt a DVD just before this problem occurred and the DVD burning was successful. But when I insert the DVD, it does not show anything. When I insert an old CD/DVD it is able to read it. But when I insert a blank disc, it is unable to recognize it (But when I start Ashampoo Burning Studio, it gives me the message that the inserted DVD-R is OK, although I haven't yet tried to burn a disc after the problem started). I also, like many others, haven't been able to find the recorder tab. The worst part is that I've purchased the writer just 2 days back. The media I'm using is TDK DVD-R. My Writer is LiteOn LH-20A1S and my OS is Win XP.
Cinders
02-05-2008, 03:28 PM
The quick test for an optical disk involves booting in to your install disk or any bootable optical disk. If your computer boots into the install disk your optical drive is probably good; if it doesn't boot into the install disk then the optical dirve is probably bad.
The first thing you can do is reboot your computer and make your way into its BIOS. While in the BIOS make sure the first boot device is your optical drive. Change nothing else. You then insert your install disk into the drive and save the changes you made in the BIOS and reboot. Your computer should boot into the install disk. If it doesn't boot into the disk then your optical drive is probably fubar. If it does boot into the install disk then your optical drive is probably good. Don't tell the install process to continue; when you get a chance just cancel the install and take the optical disk out and reboot your computer. If you don't have an install disk you'll need to create (or borrow) a bootable optical disk. Memtest can be made as a bootable optical disk.
The reason you do the boot test is to eleminate possible OS and driver problems.
Tanzil
02-13-2008, 12:34 PM
Gosh you guys are great! Suddenly my CD drive would not recognise empty CDs anymore, only if I formatted them wiht DLA first which I did not really want to do. Recorded CDs were no problem.
I already thought I have to buy a new PC and I looked in google and found you and the answer: going to the Drive letter in Windows Explorer and right clicking on it. Go to Properties; Click on Recording; Check "Enable CD recording on this drive". If it wasn't clicked before this will probably do it. FIXED IT!!!!!!!!!!!!!! Thanks Heaps
i was looking round for ages, after buying 25 dvd-r's, as to fix the 'incorrect function' problem. After uninstalling-reinstalling-rebooting etc. i found your post. tried it and put the cd in...it worked! thanks. although if you can't find the recording tab i suggest updating drivers then putting your cd in. sorry if it doesn't help!
newspeak
02-22-2008, 05:47 AM
Hi, all!
I'm having problems which have just started today, and which seem similar to much that's been discussed here, so I just registered here to see if anyone can help with this.
The problem is that a DVD containing data which I burned some weeks ago, and which was being read by my DVD/CD drive (drive "E" on my system) with no problems yesterday, is now inaccesible. (I did, ofcourse, try cleaning it!) When I try to load it I get one of the the following three responses:
1) The DVD/CD drive (drive "E" on my system) makes some muted, little 'clunks" and then the computer freezes, leaving the 'egg-timer cursor' stuck on the screen. Task Manager doesn't recognise that anything is happening, so it can't be unfrozen by shutting a process down. After trying two or three times I can eject the disc and then escape from the frozen cursor situation.
2) A message pops up asking for a CD to be inserted into the drive, as if it was currently empty.
3) A message pops up stating "E:\ is not accessible. Incorrect function".
The third one is the most common. I thought the DVD might be damaged, so I tried a back-up copy of it, and it produced the same results.
Other DVDs, including data DVDs that I've previously burned, seem to be OK.
I did a "sytem restore" to a point well before yesterday, when these DVDs were being read with no problems, but the situation stayed the same.
I found this message-board and tried these suggestions:
<<goto start-->run-->services.msc and double click "IMAPI CD-Burning COM Service" , its "startup type" should be set to "manual" , if it isnt alredy so then set it to manual and click "ok" and close the services window ,
goto "my computer" and right click the E: drive , click "properties" and goto "recording" tab and check "enable cd recording on this drive" and click "ok" ,
But this hasn't rectified the situation.
(The operating system is XP. Is there other stuff that I need to add?)
Thanks.
Arnvorax
03-28-2008, 06:34 AM
I've got two dvd/cd burner drives - both are lite-on dvd/cd combos, neither of them let me write a cd/dvd or even detect a blank cd/dvd. I dont have norton - I hate norton - was using a software called deep burner, downloaded CDburnerXP tonight and it doesn't help any. Anyway, let me describe my problem in a little more in depth.
If I put a cd that I didn't burn - (For instance my copy of windows xp pro) - into either drive, it works fine. If I put a cd/dvd that I have made into either drive, then the drive changes to "cd drive" in my computer and when I click on it it says "F: \ not accessible - incorrect function". I just updated the firmware for the drives tonight - still have the same problem - I've tried enabling cd burning on each drive (if I enable it on one drive it turns off on the other drive) - still the same problem. I'm going to try uninstalling both drives and letting windows reinstall them and see if that helps.
Didn't notice when it quit working unforunately, as I dont burn a lot of cds usually, but I think it was sometime after I downloaded some updates for windows from the windows update site.
If the uninstall/reinstall doesn't work, anyone got any suggestions? I'm pretty good at figuring hardware/software problems out, but some of this crap that pops up with windows xp is nothing short of mind boggling.
Thanks in Advance,
Sam
Marfoo
03-31-2008, 09:24 PM
Well I've been having the same problem as most of you, and like some of you I don't have a recording tab either, but I found a solution to get one (if you know you have a burner).
This is my first post so I can't post links, but go to Microsoft's Support page and enter topic number "316529", it should read "CD-R drive or CD-RW drive is not recognized as a recordable device"
I'm still having problems with getting things to burn with Windows Media Player, but it's a step in the right direction for now.
However I can make data disks with Explorer now, maybe a reboot will get Windows Media Player working.
captaincranky
04-01-2008, 01:35 AM
Marfoo, see if you can get your hands on a copy of Nero 6 (full retail version). There should be plenty of these around. So, if you don't need Blu-Ray support this older version will do you proud, instead of futzing around with the Windows Media Player or Windows Explorer. IMHO, the only use I've found for WMP is ripping CDs in WMA lossless format.
Marfoo
04-03-2008, 01:41 AM
Nero is pretty bloated, not for me. The fact the the settings are incorrect in the registry obviously shows that the problem is deeper than Window Media Player and is a problem with Windows itself. Getting Nero wouldn't help if the Windows HAL is bad or the devices aren't correctly recognized and initialized.
Anyway, I got my problem solved, a combination of the registry tweak I posted and and an uninstall and reinstall via device manager and a reboot cleared it all up. My burner is now accessible through Explorer and Windows Media player as well as my Zune software (which was also having problems.
Krymson
04-30-2008, 10:26 PM
One thing I have learned recently, previously didn't realize that it could be an issue, is that you must make sure your DVD player can read the compatible media. Since there are two different types of DVD formatting (excluding Blu-ray). What I am referring to is the DVD-R(W), DVD+R(W), formatting.
For example if you have a DVD+RW drive, it will not read a DVD-R disc.
If you have one that is +/-, this should not be an issue. Just thought I would throw this into the mix.
BMWX6
07-27-2008, 02:38 AM
The Problem: My DVD +RW media (3 separate disks) on which I had backed up data, pictures and video on a Sony DVD RW drive was now giving me this error :
"d:\is not accessible. Incorrect function."
The changes since I could last read the DVD's was that the same DVD drive was now installed on a different machine. I was still using Win XP pro, however with SP3 instead of SP2 on my previous computer. I had also installed Nero ver. 7. However I am not sure if this has any bearing.
In addition, I also have a second brand new Pioneer DVD Dual Layer drive installed on this machine and it will not read the DVD's either. However it did not generate any error messages unlike the Sony and hence gave nothing for me to work on. The Pioneer however after a few re-tries did read one of my three DVD RW media but only the one with data files.
The Solution (which worked for me):
1) Find the 'My Computer' icon ( could be on your desktop or click 'Start' and you should then see it).
2) Right-Click 'My Computer' and select 'Properties'.
3) Click on the 'Hardware' tab then the 'Device Manager' button.
4) Under the list of devices, locate the DVD/CD ROM Drives and click on the '+' sign to expand it.
5) Right-click on the drive giving you the problem and select 'Properties'
6) Click on the 'Properties' tab .
7) You should see an " Enable digital CD audio for this CD-ROM Device' option, which is checked (enabled). Uncheck this setting to disable it.
8) Re-boot your PC when prompted.
After your PC boots- up and is ready, Try reading your DVD's . You should now be able to read them.
Actually once I did this and was able to read my DVD's I re-enabled the 'Enable digital CD audio for this CD-ROM device' once more, rebooted and then was still able to read my DVD's.
ps. You can also access the Hardware properties of the DVD/CD drive via Windows Explorer. Simply locate the DVD drive in the right panel, right-click it and select 'Properties'. Then click on the 'Hardware' tab. Then click on the problem Drive and click on 'Properties' Then click on the 'Properties' tab and then on the 'Properties' button. You should now see the 'Enable digital CD audio for this CD-ROM device' .
I hope this helps.
BMWX6
neddy21
10-17-2008, 03:29 PM
Hi, My first post so I do not talk the talk. In laymans terms my cdrw/dvd integrated drive decided that it would read but not write a few days ago. The only things I did differently was download Audacity/Lame Vinyl to cd software and buy a new memory stick. Up came Error 39. I asked my daughter to sort it and she downloaded something from somewhere on the web which got rid of the Error 39 but when I tried to burn I got ..."not accessible. incorrect function". This is when I found Techspot, this great site.
I started to read and try -
Uninstalling & reinstalling did not work.
I checked I had the latest version of the driver
I do not have an "enable cd recording on this drive" in my driver properties
I checked the Event Viewer and found several MSFW Event 9's amoungst others, remedies for these seemed a bit to advanced for me.
I am tight, I am not going to buy a plug-in unit unless I am sure that it is at fault.
Reformating discs sounds a bore.
I ran my Windows Live One Care which did no good.
I know my processor is slow its an old machine, I will upgrade it.
I decided to go back to the begining, I searced the net again for Error 39 fixes. I found a "free error repair" site and typed in Error 39. I downloaded their repair. I can read and burn again. I did not have to register with them but I am going to see if the repair stays good. It was free.
neddy21
10-17-2008, 03:30 PM
Hi, My first post so I do not talk the talk. In laymans terms my cdrw/dvd integrated drive decided that it would read but not write a few days ago. The only things I did differently was download Audacity/Lame Vinyl to cd software and buy a new memory stick. Up came Error 39. I asked my daughter to sort it and she downloaded something from somewhere on the web which got rid of the Error 39 but when I tried to burn I got ..."not accessible. incorrect function". This is when I found Techspot, this great site.
I started to read and try -
Uninstalling & reinstalling did not work.
I checked I had the latest version of the driver
I do not have an "enable cd recording on this drive" in my driver properties
I checked the Event Viewer and found several MSFW Event 9's amoungst others, remedies for these seemed a bit to advanced for me.
I am tight, I am not going to buy a plug-in unit unless I am sure that it is at fault.
Reformating discs sounds a bore.
I ran my Windows Live One Care which did no good.
I know my processor is slow its an old machine, I will upgrade it.
I decided to go back to the begining, I searced the net again for Error 39 fixes. I found a "free error repair" site and typed in Error 39. I downloaded their repair. I can read and burn again. I did not have to register with them but I am going to see if the repair stays good. It was free.
Sweety1
12-15-2008, 07:51 PM
A more recent addition. Had no trouble with photo transfer to CD until I installed HP Photomart Printer software. Wcely 's advice worked... so thanks for that!