Read on full site | Join TechSpot! (it's free) | Bookmark / Share this



USB Mass Storage Problem

donald1225
11-29-2005, 07:15 PM
My problem is that when I plug in any type of USB mass storage device - digital camera or thumbdrive I never get the message "finding new hardware". But I can see the device fine. I can open the drive, retrieve or store files, etc., etc. However I cannot unplug the device. Whether or not I use "Safely Remove Hardware." Whenever I attemp this will get a fatal (blue screen) error and have to restart the system. I have tried reloading the USB drivers. All other USB devices (mouse, keyboards, Logitech camera,etc.) work fine. Any help is most appreciated.

Nodsu
11-30-2005, 03:46 AM
Not seeing the new hardware message is normal - it only happens when Windows sees a device the first time.

Posting the contents of the blue screen and/or the minidumps would help. Also, the exact specs of your system - OS, hardware, devices used would help.

Ad
11-30-2005, 03:46 AM
  

donald1225
11-30-2005, 09:08 AM
Thanks Nodsu, but this use to work without any problems. I cannot figure what changed on my system to cause this. I did add 512 MB to the 256 MB that came with the system of RAM and upgraded my BIOS (Compaq recommendation for my system) but I think it worked afterwards, however I am not sure.

At one point and time I ran a registry cleanup program and I feel this is when the problem occurred. However it was beyond the point of restoring to an earlier time.

The Blue Screen Error is: IRQL_NOT_LESS_OR_EQUAL with the Technical Information Line of:
STOP: 0x0000000A (0x0000000D, 0x0000000Z, 0x00000001, 0x806FFAZA)
I am running Windows XP Home Edition Service Pack 2.

Since it will see my Mass Storage Device, let me access it (I can both store on and retrieve from). Everything works the way it should until I try to disconnect the device, I cannot pinpoint what might have changed to cause this problem. I have tried all of my USB ports with the same results.

Let me know if there is any additional information I can supply. And many, many thanks.

Nodsu
11-30-2005, 10:24 AM
How did you reload the USB drivers? Are the motherboard drivers the latest for your system?

donald1225
11-30-2005, 11:17 AM
Nodsu - I went into the My Computer - Hardware - Device Manager and deleted the drivers. Then I rebooted the system and let it find the devices again.

In case I forgot I want to thank you for your assistance.

Nodsu
11-30-2005, 03:45 PM
wth are you thanking for? I have been of no use :p

Did you remove all usb devices? Can you download and install newer chipset drivers than the ones Windows installs?

Post a reply, see related topics & more

Tip: Download Advanced SystemCare 3 Free - Clean, Repair, Protect & Optimize your PC.



 Top Technology News

TechSpot Blog: Disable Windows automatic check for solutions after a program crashes

Weekend Open Forum: Google Chrome OS and the future of cloud computing

Tech Tip of the Week: Unearth Region-Specific Windows 7 Themes

Sony: PlayStation 3 to be 3D-capable via firmware update

iSuppli: DDR3 to account for over half of DRAM shipments by Q2 2010

Facebook named third most popular video website behind YouTube and Hulu

Patriot introduces new PS-100 SSD series

Sony working on digital store for music, movies, books

More Tech News

  
 Software Downloads

Norton Virus Definitions 2003-07 November 20, 2009

AVG Anti-Virus Updates November 20, 2009

Norton Virus Definitions 2008-09 November 20, 2009

avast! Virus Definitions November 20, 2009

McAfee SuperDAT Update 5808

Kaspersky Anti-Virus Update November 20, 2009

Google SketchUp 7.1.6087

More Downloads



Copyright © 1998-2009 TechSpot.com. TechSpot is a registered trademark. All Rights Reserved.