laptop touchpad settings reset problem

hi -
can someone please help?
the settings / preferences for my laptop touchpad magically reset EVERY time the computer restarts. (however if it hibernates, they remain the same) i am so preplexed by this, i am not even sure where to begin trying ot fix this.

thanks.

it's a dell inspiron 9300 (brand new) running xp pro.

You should have a drivers and utilities CD,if it`s a new dell.Choose the custom test option,and look for something related to your problem.It might be just a matter of re-installing the drivers.

unfortunatelly dell does not provide such cds - but i did fine the driver on their site and reinstalled / updated it... but, alas, no difference...