Dell BIOS Password Removal

Hello. I am Özgür from Turkey.
A few months ago I found a good enough laptop for me on the Turkish Ebay (gittigidiyor.com). It was a Dell Latitude C610, a Romanian guy was selling it.
I contacted him, he said that it has no problem and it is running well. So I believed and bought it. When I opened the laptop, a gray screen occured with a "protected by a password" message!
It has a BIOS password!! I sent him a message on the website. He didn't reply it. Later I phoned him, he said that he has no responsibility on that.
I called Turkish DELL but nothing changed. They asked too many questions about the owner and I was not the 1st owner of the laptop. I tried a lot of web forums, IRC channels...etc.. but nope..couldn't solve the problem..
I saw the 'paperclip' method but I couldn't dare to disassemble the laptop..
It seems the TechSpot forum is my last hope...

The service tag is:
#15PK984-595B

Could you please give me the password for the service tag above?

Many Thanks,
Best wishes..

Threads merged.

Hello, im new here and need help with a password to access data on a dell latitude c610. I have tried many passwords from latitude.exe and all are incorrect. My service tag is #566NG11-595B. I have tried many different solutions as mentioned here and none seem to work. Can anyone please help?

i have a used latitude D810 that i thought i was being from friend of a friend because she was alittle short on money anyway powers up password works fine on power up screen but she does not know pass word for main sign on person she says her girlfriend wont give her the admin code to get in can someone please help

Rustam,
It appears you are the master in this situation, after reading the threads on this similar issue.
I have a dell Inspiron 1100 that all of the sudden decides to not to work as soon as the warranty expired.
Needless to say the laptop goes as far as the message screen indicating it is protected by a password authenication system. To which I have no idea what the hell the password required is.
And the Dell support was no help.
Please shed some light. This is what seems to be as you refer to as the service tag #2QWVT31-A95B

Thank you in advance!!

i would just like to thank Paragon33,for the help in getting the dell d600 back to life,took some time as i took it all to bits when i only need to take a couple of bits of to get to the chip ,thanks again Paragon33 i have took a few close ups of the chip so if anyone needs them i will send them on ,

i need help with my 5100.bios removal please help

i get the grey screen looking for pass word were is the chip at in this laptop

some one send me any links or pics or what ever u have on this subjet help please

buster05: Since you have already posted in this thread, I have deleted your separate thread on this subject.

If you look through this thread, you will find several links and suggestions, that may help you.

HERE (http://homepage.ntlworld.com/judslat/paragon/) is one such link.

Regards Howard :)

Hi Rustam

I hate to trouble this, but I see that you help other people with the same problem

My son got a Dell Inspiron 8000 from his aunt. But she don’t have the password cause she got it from a colleague that have already move to Toronto.

Now when we turn on the laptop a gray screen comes on and ask to enter the password.


This computer system, #74T7S01-595B, is protected by a
Password authentication system. You cannot access the data
On this compute without the correct password.

Please type in the primary or administrator password and press Enter.

I have try all sorts of password and nothing work.

Hope you have a master password that work.

The Service Tag is74T7S01
Express Service Code 15528415801

I have already try to short the 4 & 6 pin chip 24c02 under the CD drive also I have try to ground the 5 pin on the same chip. That did not work for me at all.


Hope you can do your magic.

Thanks

My sons Dell 3800 inspiron Bios password is locked and I can't get passed the password screen. I've removed the battery and tried jumpnig the boot pin on the board with no sucess. I hear there is a way to short the eprom chip with a paper clip but I'm not sure of the procedure or where it is can anyone help? Thank you.

Threads merged.

Hi all, I got a DELL Inspiron 8600 where I can't get past the gray password screen. Any help would be greatful.

Dell Inspiron 8600
On screen: #9MDCR51-595B
Service Tag 9MDCR51
Express Service Code 20943726949
Windows XP

Thanks

that's strange that removing the battery would not take the password off and reset all the settings. make sure that when you remove it... that you don't have the computer plugged in.... since the point would be to remove all power... to me.. i think that's the easiest solution....

that's strange that removing the battery would not take the password off and reset all the settings. make sure that when you remove it... that you don't have the computer plugged in.... since the point would be to remove all power... to me.. i think that's the easiest solution....
This has been cussed and discussed several Times on this forum. That will not work on most Dells as the Passwords and Service Tag are stored on a separate EEProm Chip in its NVRAM and not on the BIOS chip. The only 2 models I know of where that will work are the latitudes LS and L-400.

hey-
I saw in previous posts that you could manage to help people out w/ a master password for a HD password that will not allow me to access the data on my HDD. I'm actually attempted to backup data for a client of mine, and of course he is out of the country w/o any cell phone or means of contact. I cannot backup his data unless this password is pushed aside. If you could please help me out with this it would be greatly appreciated.

Service Tag: B6HS241
Express Service Code: 24337265329
#B6HS241-595B


Thanks again.

-Chris

dear rustam
i am trying to help a work friend who purchased a dell inspiron 5000e laptop that came with harddrive broken! before he buys a new HDD i want to get into the bios to turn off the password because the one that was given to him by original owner is incorrect. i have taken the damn thing apart to locate cmos battery and have read about the EEPROM thingy to no avail. then after reading your story here i thought that maybe you could help me with that thing that you do with program you have...i would be very greatful if you could

service tag 9NIHI
express service code 162-135-90

thank you sir
email removed

Hi all I have a Dell Inspiron 2200 that has a power on password. I have tried removing the battery but the password is still there. I see that many have posted the asset tag and gotten a master password. Can someone help me out? here is my Asset tag # f117h71 pm me if you require more info.. Thanks.

If the harddrive is first in the boot order, use the F12 onetime bootorder to override it. The DST software deletes the Service Tag, but immediately prompts you to reset and verify it before you reboot! You can also pull the HDD out to keep it from interfering with your booting from peripheal drives into DOS if the one time boot order does not work. If the peripheal drives are also disabled, use the DOS only bootable Harddrive method with a spare HDD. I doubt that rustam will help you since you are jacking around with your company's laptop.




Hej paragon! Can you please take out my email adress from your posting number 172 here in this thread? I receive a lot of spam!

Greetings, Thomas

Can anyone please help me? I recently purchased a used Dell Latitude D610 that's locked.
I checked it out with Dell and they told me that it wasn't stolen, but they wouldn't tell me anything else. I might be crazy but it felt like he was lookin at the password while he was tellin me that he couldn't help me!
I've spent hours searching for any solutions. I even found an old post on TechSpot, pobably from the same jerk that sold me the laptop. Same service tag, same express code. Basically, I just dont have enough brains or guts to open it up. I really would appreciate any advice or ideas!

Dell Latitude D610
Service Tag: J0JVZ71-595B
Express Code: 41392269037

Threads merged.

anyone read this thread ? can help me ?

send my post again :

Hello !

Sorry for my bad english, in my school 20 years ago learn russian ;-)
My friend buy notebook Dell D610, but have message "this computer system...is protected, ble ble ble".
I try use "latitude.exe" , dont work, i affraid to try erase eeprom...

Please help me :
tag is GK8G62J-595B
express serwice code : 360-520-321-87
my mail : email removed

Thanks alot, greetings from Poland

Robert

I am new to this site and wandered upon it because of a slight problem.This is also not intended i rehashing a topic already discussed but I am at the end of my bandwidth... I recently purchased a XPS M140 for my nephew on the dreaded ebay. It was a great price and now I know why. I too have fallen victim to the masterpassword saga. I contacted Dell but they were of very little help. (NONE) I have read all the strings they have steered me in some directions but I keep hitting deadends. I get the white screen, and it tells me the computer system, #3FCJ491-595B, is protected by P.A.S. I am ready to chunk this thing or atleat get some satisfaction by driving over it with my jeep. I would really appreciate some help if just so my nephew will quit bugging me about it. lol. If anyone could help me your a godsend. Thanks

i need password to unlock my laptop my bios revision is a38 and the number of error is #HNBQQ41-A95B laptop inspiron 5150, please help me.

email: email removed

I am new to this site and wandered upon it because of a slight problem.This is also not intended i rehashing a topic already discussed but I am at the end of my bandwidth... I recently purchased a XPS M140 for my nephew on the dreaded ebay. It was a great price and now I know why. I too have fallen victim to the masterpassword saga. I contacted Dell but they were of very little help. (NONE) I have read all the strings they have steered me in some directions but I keep hitting deadends. I get the white screen, and it tells me the computer system, #3FCJ491-595B, is protected by P.A.S. I am ready to chunk this thing or atleat get some satisfaction by driving over it with my jeep. I would really appreciate some help if just so my nephew will quit bugging me about it. lol. If anyone could help me your a godsend. Thanks


There are a few threads in here, most of which I have had a lot of input on, The only way past the screen is to reset the EEPROM and clear the service tag, then use the DST software to replace the service tag.

Full instructions can be found on the site I run, the link is in my tag below.

If you have any questions regarding the site you can PM me or email me, however I may be off line due to ISP issues for the next few days, however my site has an address of a friend called paragon33 who providing he isnt on one of his road trips can also help.

Regards

(ps This thread may get moved to the one of the open threads)

Threads merged.

Figured this was worth a try...I have a Dell Inspiron 7500 I'm working on for a friend (I'm getting another laptop out of the deal, among other things, so its worth the trouble) that is having a password issue similar to what others have posted about, with one minor difference. After the bios boots (or when you go into the bios from the Dell boot screen) it asks for a password, but gives none of the info like service tag or etc. The tag on the dell sticker is YB5F8 and the express service code is 576-271-88. I've tried the boot disk that is supposed to change the service tag and wipe the pass, but it will not boot to the disk before the password comes up...any ideas?

The password system on these older Inspirons is not Service Tag oriented and the DST software will not work on those to reset the Service Tag; however, the Service Tag seems to be only a paper issue anyways on those. You can still find the EEProm Chip and short it to remove the Passwords however.

Well I found this site through extensive searching to find how to make a Dell Latitude CPI useful again. My son took it in trade and now we find he got the worse end of the deal with his so called friend. Anyway, you guessed it, Admin password locked. I found the program Latitude.exe and Latitude Master PW but all the passwords they give do not work. I do not know if I did it right or used the correct numbers or letters. Its service tag has five letters in one place (WPRNW) and sets of numbers in another (549-499-64). I also read that the tag no is on the door of the docking station port so I tried that too (53938) but to no avail.
It is a nice condition laptop and I would like my son to be able to use it for college but If no one can help I guess it will make a nice paper weigh for his exam papers.
I heard about shortning out some chip but you have to tear down the laptop and that is way to technical for me.
I hope their is a way, but from what I read lately, it is a useless cause.
Thanks all and Mr. Rustam for your ear.

I found the program Latitude.exe and Latitude Master PW but all the passwords they give do not work. I do not know if I did it right or used the correct numbers or letters. Its service tag has five letters in one place (WPRNW) and sets of numbers in another (549-499-64). I also read that the tag no is on the door of the docking station port so I tried that too (53938) but to no avail.

WPRNW is the Service Tag. On the Grey/white screen, does it show as WPRNW**-D35B or WPRNW**-595B? If it is the first, then Latitude Master_PW v.2.20 should work to give you a master password. If it is the latter, then you need rustam's help.

Well, it really does not show anything but the following:
#*******-D35B

So I guess I am still stuck?
Apprecitate your help

Mr. Rustam,

You appear to be the most popular man on this board. I spoke to dell on several occasions and cannot seem to get past this grey screen. Any help would be beneficial.

Dell Inspiron 600m

Service Tag:
4KZ1P51-595B

Thanks in advance!

Hi I hope someone can help me! I am working as a computer network technician for the military in Izmir, Turkey and I am trying to rebuild this DELL laptop. I am unable to change the boot order to boot from CD ROM because there is an admin password set. It must have been the previous airman who worked here last who set it and no one knows what it is. The service tag is
F1GT11J and the Express Service Code is 327-404-294-47.
I would really appreciate any help! I don't want to take the computer apart and DELL tech support won't help (I'm not sure who originally purchased the machine!) Thank you!

Threads merged.

Hi I hope someone can help me! I am working as a computer network technician for the military in Izmir, Turkey and I am trying to rebuild this DELL laptop. I am unable to change the boot order to boot from CD ROM because there is an admin password set. It must have been the previous airman who worked here last who set it and no one knows what it is. The service tag is
F1GT11J and the Express Service Code is 327-404-294-47.
I would really appreciate any help! I don't want to take the computer apart and DELL tech support won't help (I'm not sure who originally purchased the machine!) Thank you!


Surfer dude, read the site in my tag, the password to stop the boot order being changed is so easy to defeat with the DST software,

Regards

lol, need help with a inspiron 4100,
service tag is FC0yf11 (that is a zero after the c)
and the express service code is 33378934933
and the number in the password screen is #fc0yf11-595b
hope you can help me too!!!

I have a Dell Latitude D610 that has a password on Hard-Disk #WJ20A124175-595B Primary HDD. Can you help???? Please!?!?!?

Service Tag B5ZQ691
Express Service Code 24306944293

Thank you for your time :-)

Hello Everyone. I am currently in Iraq, working for the DOD repairing computers. I have run across of few of these Dell systems with the Bios and hdd passwords. Wouldnt it be easier for all involved if Rustem shared the program he is using to break these damn passwords?

Hello Everyone. I am currently in Iraq, working for the DOD repairing computers. I have run across of few of these Dell systems with the Bios and hdd passwords. Wouldnt it be easier for all involved if Rustem shared the program he is using to break these damn passwords?

Yeah, probably would.But he may have his reasons and it may not be as simple as a program.

Yeah, probably would.But he may have his reasons and it may not be as simple as a program.

I'm sure he has very good reasons that have very little to do with just a program. Just a little wishful thinking on my part. I have never had a problem getting help from Dell, just feel bad for the folks that are.....

Rutsam,
I see you the one to go to for pwd clearing.
Could you please help me.
Dell Latitude D800
service tag 70HLW41 ( this is found on the bottom of the laptop, however i found 70HLW41-595B within the BIOS screens.

Could you help me out in retrieving the admin bios pasword?

Thanks

Hello,
I have the same problem. But I have find my EEPROM on the MB. The number is 93C46. Can I do anything by jumping the pins???

PLEASE HELP ME!!

Hello,
I have the same problem. But I have find my EEPROM on the MB. The number is 93C46. Can I do anything by jumping the pins???

PLEASE HELP ME!!
That is the WRONG EEProm chip and is for a built-in LAN chipset. Do not mess wuth that one! You did not give us your Dell Model. I may have a location for the right one; I do for some models

OH. My Notebook modell is DELL LATITUDE D505.
ServiceTag: 8KMPT1J
Express service code: 186-617-377-99

I hope this help you...

Thanks

OH. My Notebook modell is DELL LATITUDE D505.
ServiceTag: 8KMPT1J
Express service code: 186-617-377-99

I hope this help you...

Thanks
The chip is under the PCMCIA Hardware. Remove it and then lift the black insulation sheet. It is under that and will be a 24 series chip.

Thank you. What should I do, to reset erase the password??

So i have connect one pin with an other. But my laptop shut of when I do this. Which pin´s must I connect or what I have to do else??

Hey I have recently come into contact with a Inspiron 9200 (gift from friend for birthday) anyways he ordered it from ebay and its locked up using a boot password:( so he left me to find it lol
Service Tag=CRH561
Express service code=27783701353
and it how his number when t boots:(-#CRHP561-595B
Its a VERY nice laptop i dont wanna see it go to waste..even though it is a dell

i bought a second third ? maybe more hand dell 700m and i wasnt told the login password? or admin password, to tell you the truth i know shyt all about computers?
if any could help it would be greatly appreciated : )
thanks

and can suply any numbers needed to find password
dell have been no help as i dont know the previous owners name?

Threads merged at post #1.

hi i have an inspiron 8600 and am getting the grey screen of death from dell. i need the administrator password.

SERVICE TAG - 904BS51
EXPRESS SERVICE CODE - 19598309173

it says when it boots up the following string...

#904BS51-595B

i'd also like to take this time to express my disgust with dell. i call support to try and get this password. i have no idea if there are other issues with this laptop as it was a gift from the previous owner. all i want is to get this password so i can boot the machine and self-diagnose any other hardware issues. when i called support, they told me A) they couldn't help me on sundays because that dept is closed, B) that it would cost $39.99 to retreive said password, because they would also help troubleshooting (of which i need no help, if there is an issue, i'm not going to keep this thing!). so basically they're mroe or less extorting customers $39.99 to see if there's any issue with their laptop that they have already previously paid for.