Need Help One More Thing Wmp10

i want to use wmp10 but it wont let see anything it wont even show the bar when i try to look at videos on the web and it says this when i try to open it


http://img291.imageshack.us/img291/8952/untitledsh6.th.jpg (http://img291.imageshack.us/my.php?image=untitledsh6.jpg)

have you tired to reinstall it?
google it is your friend

i tried but it say the other is still active so instaling failed

reinstall it when you boot into safe mode. otherwise look for the process (i think its wmp.exe or something similar) and kill it, then reinstall it.

well i tried all of that and none of it works so this shows up when i try to reinstall it


http://img55.imageshack.us/img55/4392/untitledhn5.jpg (http://imageshack.us)

Goto Add/Remove programs. Click on "show updates". Scroll down and uninstall "Windows Media Player 10". Reboot. Try installing again now.