Friend has a problem (honest!) in adding me on msn. Not letting him do it

Ive added him, its sent a request and he gets this

http://img146.imageshack.us/img146/6411/untitledgw9.jpg

If he clicks enter personal info he gets taken to this

http://img177.imageshack.us/img177/9381/untitled1jd7.jpg

I suggested logging in with enhanced security but this only leads to this

http://img177.imageshack.us/img177/8341/untitled2zz8.jpg

Not just an issue with me but any new contact

Help us please!

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