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Alcohol 120% - Malfunctioning Physical Drive

T7P
06-24-2007, 11:21 PM
So, I found this site through Google and did a forum search here to try and find an answer to my problem, which was unsuccessful. I'm hoping I didn't miss anything, because I would like help trying to find a solution to my predicament. This forum seems to be exactly what I was looking for, so I hope you guys can help!

Problem: My CD burner (Unknown make) and DVD drive (Samsung) have stopped working in Windows, though work through Alcohol 120%. Windows still recognizes they exist, but do not know when a disc is inserted.

Summary: To start off, I've been using Alcohol 120% for about a year now on my Windows XP Professional SP2 computer (It might be relevant). Well, I recently wanted to conserve resources when it boots Windows, so I disabled most of the starting processes through 'msconfig' including one from the program mentioned named "StarWindService". I'm unsure of the exact purpose of "StarWindService" but what I have found is that it manages Alcohol's virtual drives. The only reason I find this relevant is that the problem began shortly after I had performed these tasks.

Well, my physical disc drives no longer work properly. This becomes a major issue when I need, as I do now, to burn CDs. The most interesting part, however, is that I can still use Alcohol 120% to burn images to CDs. Windows, such as WMP and Explorer, recognize that there is, in fact, a drive, but do not recognize when I insert a CD, be it blank or otherwise.

The issue began about a month ago, but I didn't realize the situation with the program until I needed to use it recently.


Thank you very much for any support that you can provide!

Katana
06-25-2007, 12:56 AM
Well, I recently wanted to conserve resources when it boots Windows, so I disabled most of the starting processes through 'msconfig' including one from the program mentioned named "StarWindService". I'm unsure of the exact purpose of "StarWindService" but what I have found is that it manages Alcohol's virtual drives. The only reason I find this relevant is that the problem began shortly after I had performed these tasks.


You did select to run StarWindService at startup again didn't you? That would definately be problematic if what you say about that process is true.

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06-25-2007, 12:56 AM
  

T7P
06-25-2007, 03:45 AM
You did select to run StarWindService at startup again didn't you? That would definately be problematic if what you say about that process is true.

Aye. The moment I realized that the drives weren't working, I immediately enabled it again; without success.

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